2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous
2020-02-12T01:43:44+00:00

I received the Patch Tuesday releases today.  KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully.  On a subsequent "Check for Updates"  KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access.  After about 15 mins I finally forced the system down.  On the reboot, my Secure Boot flagged me that the keys were corrupted.  I was able to get those repaired and reboot into the system.  I rebooted a couple more times but no updates attempted to install.  On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download.  Again freezes hard requiring a hard re-set.  I tried flushing the Software Distribution cache but get the same results.

FYI:  I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics.  I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Windows for home | Windows 10 | Windows update

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  2. Anonymous
    2020-03-31T00:56:43+00:00

    Is there anything I need to do from my end?

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  5. Anonymous
    2020-03-25T11:16:29+00:00

    Hi X. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you.

    I'll give you everything possible for fixing failed Windows Updates, so that at least something will work. Even if you've tried a step, please do it over in sequence:

    Some Updates will sort themselves out in a few days so I'd wait to see. If not or they are bothering you then here are steps you can take:

    1. Run the Windows Update Troubleshooter from Windows Settings > Update & Security > Troubleshoot.
    2. There is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary: https://support.microsoft.com/en-us/help/10164/.... Try running that first.
    3. Type Services in Search box, run Services app as Administrator, open Windows Update Service and Stop it.

    Press “Windows (flag) key + R,” copy and paste C:\Windows\SoftwareDistribution\ press the Enter button.

    This folder has all the files related to Windows updates.

    Open the “Download” folder, select all the files and delete all the files.

    Restart Windows Update service in Services app by opening it and choosing Start.

    1. If that fails try manually resetting Windows Update Service:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close Command Prompt and see if Windows Updates works then

    5 You can also install the Updates manually that fail to install, which are logged at Settings > Update & Security > Windows Update > Installed Update History, and then search for those to download and install from this Catalog: http://test.catalog.update.microsoft.com/v7/sit...

    1. If they continue to fail and interfere, then you can block them using one of these methods: https://www.howtogeek.com/224471/how-to-prevent...
    2. If problems with Updates have become chronic and especially if you have other performance problems, go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

    1. If you have an older version or if nothing else works then while I am here to help you I would manually upgrade to the latest version 1909 by opening the Media Creation Tool from this link: http://windows.microsoft.com/en-us/windows-10/m..., choose Download Tool Now, then open the tool and choose Upgrade This PC Now. This saves your files, apps and most settings in place, is the most stable method to change versions, brings your Updates current, resolves most problems.

    If any problems report back the verbatim error and number, then continue with these steps for overcoming Version Upgrade problems: http://answers.microsoft.com/en-us/windows/wiki...

    _____________________

    Good news! There are major changes in Version 1903 giving back control over Updates to the consumer. Microsoft has heard us at the highest level who announced this here:

    https://blogs.windows.com/windowsexperience/201...

    _____________________

    I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    bro,  now I fresh installed 1909 by USB drive.

    Now,  my PC takes 5 minutes to boot and if it boot, it can't show me login screen.

    After 5 minutes, it may sometimes show login screen.

    But I can't login because it didn't show the box.

    If it shows that login box sometimes,  and then I entered password.

    But it can't unlock my PC.

    If it opened few times,  it won't working.

    It is always freezing...

    If it unlockes (1 or 2 times in 15 times) it freezes enormously so that I can't even access start menu or refresh my PC.

    What should I do?????

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