2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous

I received the Patch Tuesday releases today. KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully. On a subsequent "Check for Updates" KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access. After about 15 mins I finally forced the system down. On the reboot, my Secure Boot flagged me that the keys were corrupted. I was able to get those repaired and reboot into the system. I rebooted a couple more times but no updates attempted to install. On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download. Again freezes hard requiring a hard re-set. I tried flushing the Software Distribution cache but get the same results.

FYI: I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics. I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Anonymous

2020-03-17T00:29:48+00:00

I wish I could help but I don't think I can. I finally called MS Support and the person got into my machine and did a "manual download" of the updates. Then she said the magic words: "Don't worry!" My blood ran cold when she said that, because that's when I started to worry.

When it was all done, my regular background showed up for less than a second...and the machine was locked again. I noticed the mouse worked on my RH screen but not the left--but just a moving arrow, nothing happened. So I pulled the HDMI off on the LH monitor and got the log on screen, but not the other way around. Finally I moved the DVI for the LH screen from the Nvidia card it was on to the one the other card (both have 2 ports). Then I had to mess with the display settings and reboot. It was fine. It also took the next round of updates with no problem.
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Anonymous

2020-03-05T14:11:25+00:00

And somehow, everything from MS takes you in circles back to the same useless "Help".

Someone said "Windows Media Player" but I don't know if that means it's the problem, it's got a problem, it's the solution....

Sometimes answers are too terse to be meaningful.

We do have a network storage drive 4TB I think. This machine has been awesome since my son and I built it, and this is the first problem I've had, with no clue as to why it's happening.

Is it the AMD processor?

The Vid cards?

The SSD drive?

Or just something else? My laptop is a Surface and hasn't had a similar problem.
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