Your Phone (We can't connect to your phone)

Anonymous
2020-03-16T03:14:26+00:00

Hey, everyone:

I was trying to link my S9 to my Windows 10 PC via the "Your Phone" app, but the process didn't work. I followed the various troubleshooting tips provided by the support but nothing helped. I connected my phone and computer to the same Wi-Fi and it refused to connect, but once I tried the same process with my Windows 10 Laptop, my Galaxy S9 connected to the laptop.

Is there any way I could get my PC and S9 to connect to one another? The process worked instantly on my laptop and the picture I attached to this thread didn't pop up on my laptop, once. 

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-03-10T12:33:58+00:00

    Thank you so much, I wasted hours on this and such a simple fix finally saved it.

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  2. Anonymous
    2021-03-08T23:24:39+00:00

    Yes absolute pile of rubbish.  Quite amazed that microsoft has not sorted out these issues yet

    Do yourself a favor and use scrcpy no lag no no connection issues. Didn't work at first... 2 yt videos later had it running just had to update the adb to get it running. loving it. win10 /S9+ user here.

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  3. Anonymous
    2021-03-08T23:14:19+00:00

    I gave up trying, 36 hrs solid... waisted. Not to mention the level of **** you have to enable opening your system up for outside attacks is just unbelievable. Surprised they didn't ask you to bend over at this point. With that being said. Anyone that wants to use their phone on the pc without lag try scrcpy works perfect every time and smooooooth. Shame on you MS for baking all this nonsense into our system's.

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  4. Anonymous
    2021-03-08T18:35:01+00:00

    Me too. The update worked.

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  5. Anonymous
    2021-03-08T14:47:51+00:00

    I've had it with this app.

    It worked yesterday after about 2 hours of tinkering. I don't even know what I did that made it work.

    This morning - doesn't work.

    I can't find "yourphonecompanion" on my S10E - just "information" - I thought I'd try uninstalling and re-installing it.

    I rate this entire app about a -10, pure garbage.

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