Windows Defender, "Items Skipped During Scan"

Anonymous
2020-03-10T15:47:27+00:00

I keep getting this notification after quick scans, "Windows Defender skipped an item due to exclusions or network protection settings."

To make this clear: I don't have ANY exclusions, and as far as I'm aware, I haven't changed my network protection settings in the past. 

What's going on? Is this malware, or a bug with the new update? How do I fix this? I want to be reassured that I'm safe, this isn't very reassuring.

EDIT: Thank you to Techradar for bringing this issue to light. If any employees read this, could you perhaps re-title it in a way which doesn't make users feel so endangered by the bug? All of us have come to the conlusion that (especially with MBAM) we should be clear.

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Günter Born 49,461 Reputation points
2020-03-25T08:23:30+00:00

Microsoft has released an update to fix that behavior, see Update KB4052623: Microsoft fixes Defender ScanSkip Bug. See also the marked answer.

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  1. Rob Koch 26,160 Reputation points Volunteer Moderator
    2020-03-13T14:47:29+00:00

    As a side note, if you don't believe your core issue has been answered, you shouldn't mark anyone's post as such even if it's been helpful.  Otherwise, most will consider the issue resolved.

    Instead, select the "No" option or simply leave it unselected.

    Rob

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  2. Anonymous
    2020-03-13T14:43:59+00:00

    I feel it is definitely a bug since some of us are experiencing this. I quit jumping thru the hoops suggested by some of the "experts" some time ago with other issues and they mysteriously disappeared with later updates. Im hoping that is the case here as well.  I'm glad to have these forums as they enable us to see that others are similarly affected.

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  3. Rob Koch 26,160 Reputation points Volunteer Moderator
    2020-03-13T14:42:38+00:00

    The fact that most indicating they have this problem don't appear to have an exclusion, along with the nearly certain relationship to the monthly cumulative update, makes me think the cause is something else.

    The description for this notification is found in the following document.

    Hide notifications from the Windows Security app - Windows security | Microsoft Docs

    Item skipped in scan, due to exclusion setting, or network scanning disabled by admin The Windows Defender Antivirus scan skipped an item due to exclusion or network scanning settings. ITEM_SKIPPED Yes

    Since the exclusion doesn't appear to be the issue, what about the other option of a network scanning setting?  In the search for that notification, this earlier thread appeared to have had similar issues due to a possible earlier infection that created an .ISO file mounted as partition G:\

    Defender skips scanning an element because of exclusion or network settings - Virus, Trojan, Spyware, and Malware Removal Help

    Now I'm not saying this might have been caused by similar past malware, but it does bring to question whether those affected might have additional drives or partitions defined, especially network drives such as a NAS, server or even an ISO file as did the person in that thread?

    So rather than beating a dead horse and waiting for Microsoft to respond, which by its very nature won't occur until their developers are certain they've fully explored the potential reasons for the problem and likely delivered the solution as well, you may want to explore the other potential causes as well.

    Rob

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  4. Anonymous
    2020-03-13T13:58:24+00:00

    You know, it would be nice if Microsoft would either confirm or deny whether there is a bug, because surely, in their infinite wisdom, they would know by now.  Their handling of these kinds of things just seems to underscore the problems associated with a successful corporation getting too big with too much power and emphasizes the importance of strong federal antitrust legislation.

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