DTS headphone X not working

Anonymous
2020-02-10T10:00:36+00:00

I'm using Asus tuf fx505dt

recently , preinstalled dts headphone x started showing "Please enable the PC speaker to use DTS audio" or "Please connect a headphone to use DTS audio" when I connect my headphones?

any solutions?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-02-17T08:31:35+00:00

My laptop is FX505dt. I installed the third audio driver from the URL below(UAD - ASUS PRIME-TUF DTS) and IT WORKS. 

Latest Realtek HD Audio Driver Version

https://www.tenforums.com/sound-audio/135259-latest-realtek-hd-audio-driver-version-2-a-153.html#post1841394

But I think there is still issue. I can't find any difference with surround sound and 3D fix on or off.

Procedure to install this driver:-

Option 1:

  1. Download and unzip the audio driver
  2. Disable the network
  3. Right click on the start icon
  4. Go to device manager-> Sound, video and game controller
  5. Uninstall "Realtek(R) Audio" (Please tick delete the driver software for this device.)
  6. Run the setup.exe in the audio driver folder
  7. Restart your laptop twice!!!!
  8. Go to the DTS Headphone:X v1 app and done.

Option 2:

  1. Download and unzip the audio driver
  2. Disable the network
  3. Right click on the start icon
  4. Go to device manager-> Sound, video and game controller
  5. Right click on the "Realtek(R) Audio" and press "Update Driver"
  6. Press "Browser my computer for the driver software
  7. Click "Browse" to select the folder of audio driver
  8. Press next
  9. Check the driver installed (Right click on the "Realtek(R) Audio"->properties->"Driver" tab)

10.  If the version is 6.0.8895.1, restart your computer. Done

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  1. Anonymous
    2020-02-21T21:14:16+00:00

    How do you reinstall the DTS Headphone app? I cannot find the install package for DTS app anywhere.

    I tried the accepted answer, not working, this is what i get

    Go to the Microsoft Store and search your owned apps. Then look for DTS Headphone:X

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  2. Anonymous
    2020-02-22T11:46:56+00:00

    now asus is not providing app also :(

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  3. Anonymous
    2020-02-23T00:16:55+00:00

    Hello, just a newbie here. Experiencing the same problem with my DTS sounds, can you guide me thru in what to do and what file to download?? TIA for helping. I can't seem to locate the driver that is needed to be downloaded.

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  4. Anonymous
    2020-02-23T09:46:56+00:00

    DTS Headphone 1 Unresponsive

    Asus TUF FX505

    I fought this problem for several weeks, in my Asus TUF  FX505DT. Here you have the latest drivers that will work, select 

    Realtek Audio Drivers (UAD - ASUS PRIME-TUF DTS) :

    https://forums.mydigitallife.net/threads/update-realtek-high-definition-audio.72236/page-58

    (YOU NEED TO REGISTERED TO SEE DOWNLOAD LINKS) 

    1. Download 

    Realtek Audio Drivers (UAD - ASUS PRIME-TUF DTS) :

    Drivers : 6.0.8899.1 WHQL [18/02/2020]

    (DON'T MISTAKE DTS WITH RTK DRIVERS)

    1. Extract zip.
    2. Go in to extract folder and select Setup.exe
    3. follow the instructions

    5.Restart Laptop

    6.Restart Again

    7.Go to DTS Headphone:X v1

    8.Enjoy

    Kind Regards

    Pawel Stefanski

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