DTS headphone X not working

Anonymous
2020-02-10T10:00:36+00:00

I'm using Asus tuf fx505dt

recently , preinstalled dts headphone x started showing "Please enable the PC speaker to use DTS audio" or "Please connect a headphone to use DTS audio" when I connect my headphones?

any solutions?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-02-17T08:31:35+00:00

My laptop is FX505dt. I installed the third audio driver from the URL below(UAD - ASUS PRIME-TUF DTS) and IT WORKS. 

Latest Realtek HD Audio Driver Version

https://www.tenforums.com/sound-audio/135259-latest-realtek-hd-audio-driver-version-2-a-153.html#post1841394

But I think there is still issue. I can't find any difference with surround sound and 3D fix on or off.

Procedure to install this driver:-

Option 1:

  1. Download and unzip the audio driver
  2. Disable the network
  3. Right click on the start icon
  4. Go to device manager-> Sound, video and game controller
  5. Uninstall "Realtek(R) Audio" (Please tick delete the driver software for this device.)
  6. Run the setup.exe in the audio driver folder
  7. Restart your laptop twice!!!!
  8. Go to the DTS Headphone:X v1 app and done.

Option 2:

  1. Download and unzip the audio driver
  2. Disable the network
  3. Right click on the start icon
  4. Go to device manager-> Sound, video and game controller
  5. Right click on the "Realtek(R) Audio" and press "Update Driver"
  6. Press "Browser my computer for the driver software
  7. Click "Browse" to select the folder of audio driver
  8. Press next
  9. Check the driver installed (Right click on the "Realtek(R) Audio"->properties->"Driver" tab)

10.  If the version is 6.0.8895.1, restart your computer. Done

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  1. Anonymous
    2020-02-26T11:39:13+00:00

    i also have the same problem when i have recently updated the windows. dts headphone x stopped working. does anyone have a solution. i have asus tuf fx505dt. please someone help me out.

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  2. Anonymous
    2020-02-26T06:31:56+00:00

    Yes, I also had this problem in my Fx505Dt after windows update. 

    Go in to this link and download 

    https://mega.nz/#!BFdwTAgJ!6k5NjpPMU5OAkjLae4dWqxz8hWq--SCXQmI3wcNGeIY

    Then follow the instructions from my post above. 

    Kind regards

    Pawel Stefanski

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  3. Anonymous
    2020-02-26T00:06:39+00:00

    I have asus fx505dt and since i update the dolby extension u from the windows update this same problem occurs, kindly help me out

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  4. Anonymous
    2020-02-23T09:46:56+00:00

    DTS Headphone 1 Unresponsive

    Asus TUF FX505

    I fought this problem for several weeks, in my Asus TUF  FX505DT. Here you have the latest drivers that will work, select 

    Realtek Audio Drivers (UAD - ASUS PRIME-TUF DTS) :

    https://forums.mydigitallife.net/threads/update-realtek-high-definition-audio.72236/page-58

    (YOU NEED TO REGISTERED TO SEE DOWNLOAD LINKS) 

    1. Download 

    Realtek Audio Drivers (UAD - ASUS PRIME-TUF DTS) :

    Drivers : 6.0.8899.1 WHQL [18/02/2020]

    (DON'T MISTAKE DTS WITH RTK DRIVERS)

    1. Extract zip.
    2. Go in to extract folder and select Setup.exe
    3. follow the instructions

    5.Restart Laptop

    6.Restart Again

    7.Go to DTS Headphone:X v1

    8.Enjoy

    Kind Regards

    Pawel Stefanski

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