DTS headphone X not working

Anonymous
2020-02-10T10:00:36+00:00

I'm using Asus tuf fx505dt

recently , preinstalled dts headphone x started showing "Please enable the PC speaker to use DTS audio" or "Please connect a headphone to use DTS audio" when I connect my headphones?

any solutions?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-02-17T08:31:35+00:00

My laptop is FX505dt. I installed the third audio driver from the URL below(UAD - ASUS PRIME-TUF DTS) and IT WORKS. 

Latest Realtek HD Audio Driver Version

https://www.tenforums.com/sound-audio/135259-latest-realtek-hd-audio-driver-version-2-a-153.html#post1841394

But I think there is still issue. I can't find any difference with surround sound and 3D fix on or off.

Procedure to install this driver:-

Option 1:

  1. Download and unzip the audio driver
  2. Disable the network
  3. Right click on the start icon
  4. Go to device manager-> Sound, video and game controller
  5. Uninstall "Realtek(R) Audio" (Please tick delete the driver software for this device.)
  6. Run the setup.exe in the audio driver folder
  7. Restart your laptop twice!!!!
  8. Go to the DTS Headphone:X v1 app and done.

Option 2:

  1. Download and unzip the audio driver
  2. Disable the network
  3. Right click on the start icon
  4. Go to device manager-> Sound, video and game controller
  5. Right click on the "Realtek(R) Audio" and press "Update Driver"
  6. Press "Browser my computer for the driver software
  7. Click "Browse" to select the folder of audio driver
  8. Press next
  9. Check the driver installed (Right click on the "Realtek(R) Audio"->properties->"Driver" tab)

10.  If the version is 6.0.8895.1, restart your computer. Done

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  1. Anonymous
    2020-02-19T09:23:29+00:00

    What did you do?

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  2. Anonymous
    2020-02-19T06:09:18+00:00

    It finally worked, thanks

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  3. Anonymous
    2020-02-19T04:50:08+00:00

    I own the same laptop model, I cannot seem to make it work, I tried the same steps.

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  4. Anonymous
    2020-02-19T04:48:08+00:00

    How do you reinstall the DTS Headphone app? I cannot find the install package for DTS app anywhere.

    I tried the accepted answer, not working, this is what i get

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