Windows 10 crashes after installing latest AMD graphics drivers

Anonymous
2020-02-16T17:56:54+00:00

Hi,

I did a fresh install of windows 10 on my laptop. When I try to install the AMD graphics drivers, windows freezes. After force shutdown and restart, windows freezes on the login screen.

Then, if I boot into safe mode and disable the AMD drivers, then it runs fine. But, enabling the drivers again causes the same issue.

The driver for the integrated graphics works fine.

I ran the dism commands for ScanHealth and RestoreHealth. There was no error.

I ran sfc /scannow. There was no error

Laptop: Lenovo Z51-70

Processor: Intel i5 5200U

Integrated GPU: Intel HD Graphics 5500

GPU: AMD R9 M375

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-09-04T08:05:05+00:00

    Schön zu hören, dass Sie es gelöst haben.

    Können Sie uns bitte mitteilen, welche Version des Treibers Sie heruntergeladen haben? Danke

    Guten Tag,

    das Problem ist leider NICHT gelöst, da ich keinen passenden Treiber gefunden habe.

    Ich habe 8 Treiber von Dell probiert und keiner hat funktioniert. Die Anzeige war schwarz und ich muss immer Sicherungsmodus gehen. Nur der Microsoft Basis Display Adapter funktioniert. Das bittet aber nur schlechte Auflösung.

    Ich bitte sie mir weiterzuhelfen. Vielen Dank im Voraus.

    Schöne Grüße aus Wien,

    BanouB Akladious

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  2. Anonymous
    2020-09-03T23:20:08+00:00

    Glad to hear you solved it

    can you please share with us which version of the driver did you download. thank you

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  3. Anonymous
    2020-09-03T19:35:14+00:00

    To be honest, i gave up in the end. I bought a NVIDIA one instead, and i downlaoded thier sofeware fine.

    I installed NVIDIA driver instead and it's worked ,surprisingly

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  4. Anonymous
    2020-08-23T03:52:28+00:00

    Why you always don't help us, you always give us a silly solution that never works?????

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  5. Anonymous
    2020-08-20T12:04:16+00:00

    I have the same problem with HP Laptop and 8670M graphics card  and integrated intel HD 2004 using Windows 2004.

    As soon as I install in any way the drivers (windows update, directly from device manager, manual downloads), both old and new ones, it crash.

    So I think that has to be something related with Windows 2004. I cleaned, uninstalled,  reinstalled every VC Runnable, net framework and run DSMI and SCAN command that they suggest in the official and no official web pages and it is sill not working. Also updated the Intel drivers as someone suggested it in AMD forums for Laptop problems.

    You can install the drivers in safe mode and it won't crash. Also in the device manager you can see the graphic card loaded as normal, but at soon at you try outside safe mode it will crash windows right away.

    So clearly the problem is with Windows 2004 and the drivers itself.

    If anyone has any clue please let me know.

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