Windows 10 crashes after installing latest AMD graphics drivers

Anonymous
2020-02-16T17:56:54+00:00

Hi,

I did a fresh install of windows 10 on my laptop. When I try to install the AMD graphics drivers, windows freezes. After force shutdown and restart, windows freezes on the login screen.

Then, if I boot into safe mode and disable the AMD drivers, then it runs fine. But, enabling the drivers again causes the same issue.

The driver for the integrated graphics works fine.

I ran the dism commands for ScanHealth and RestoreHealth. There was no error.

I ran sfc /scannow. There was no error

Laptop: Lenovo Z51-70

Processor: Intel i5 5200U

Integrated GPU: Intel HD Graphics 5500

GPU: AMD R9 M375

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-09-03T19:35:14+00:00

    To be honest, i gave up in the end. I bought a NVIDIA one instead, and i downlaoded thier sofeware fine.

    I installed NVIDIA driver instead and it's worked ,surprisingly

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  2. Anonymous
    2020-08-20T12:04:16+00:00

    I have the same problem with HP Laptop and 8670M graphics card  and integrated intel HD 2004 using Windows 2004.

    As soon as I install in any way the drivers (windows update, directly from device manager, manual downloads), both old and new ones, it crash.

    So I think that has to be something related with Windows 2004. I cleaned, uninstalled,  reinstalled every VC Runnable, net framework and run DSMI and SCAN command that they suggest in the official and no official web pages and it is sill not working. Also updated the Intel drivers as someone suggested it in AMD forums for Laptop problems.

    You can install the drivers in safe mode and it won't crash. Also in the device manager you can see the graphic card loaded as normal, but at soon at you try outside safe mode it will crash windows right away.

    So clearly the problem is with Windows 2004 and the drivers itself.

    If anyone has any clue please let me know.

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  3. Anonymous
    2020-06-08T23:49:24+00:00

    Am facing the exact same problem. I have tried everything so far with no luck, the sad thing i can't change it since its a laptop.

    so if anybody has a solution it would be great.

    wish u the best everyone

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  4. Anonymous
    2020-05-24T10:36:18+00:00

    Thanks for the info. 

    But I'm not sure changing drivers will solve this issue on my laptop. I'm very glad, though, that something worked for you.

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  5. Anonymous
    2020-05-22T09:36:26+00:00

    Hi! 

    Thanks for your answer. I guess I might have to do the same, and just hope for it to work.

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