'Resolving Hosts' issue in Chrome and other browsers now occurs almost daily

Anonymous
2020-02-07T15:28:09+00:00

About 3 weeks ago I first saw 'resolving hosts' in Chrome when pages weren't loading, or were taking several minutes to load. The same thing was happening in Firefox and Edge at the same time.  At that time a reboot seemed to fix it. 

Since then it's happened frequently, every few days. I tried a number of things and at first these sometimes seemed to be working, sometimes with a reboot:

  • Changed to public DNS for TCP/IPv4: 8.8.8.8 and 8.8.4.4
  • Cycling modem and router
  • Clearing browser caches
  • Flushing PC cache
  • Made sure Chrome page preload was off
  • Checked host file
  • Not using a VPN or proxy server
  • Turned off port scan/DoS protection in router (previous router)

Now I'm encountering 'resolving hosts' almost every single day. Sometimes it happens when I first turn on the PC in the morning. Sometimes in the middle of the day when I'm working, it will suddenly start.

The only thing that now works reliably is typing this in a command window and rebooting:

netsh int ip reset

Can someone please help me get to the root of this problem? I'd never seen it before about 3-3.5 weeks ago.

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-06-09T04:19:05+00:00

    What is CMD? I have this problem and have tried every advise without help. 

    CMD is an abbreviation for "Command Window". Assuming you're running Win10, type "Command" in the "Type here to search" box in the lower left corner of your screen. At the top of the list of matching commands that pops up, you should see "Command Prompt". Right-click on that and select "Run as Administrator". If your Administrator account is password protected, you'll have to enter that password. A window titled "Administrator Command Prompt" should open. Now you can type in the commands listed in the earlier posts.

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  2. Anonymous
    2020-06-18T21:33:34+00:00

    Why does this happen on every browser?

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  3. Anonymous
    2020-07-03T15:15:57+00:00

    My PC crashed last week after its major update of Windows 10 and the Edge browser. System crashed. My CPU utilization in Task Manager showed 100%, basically frozen, and no programs or browsers would load. Not sure of an approach to take after running diagnostics, I took the drastic step of re-installing a new version of Windows, which of course wiped out all of my programs, passwords, shortcuts, etc. i saw someone mention Malwarebytes as an issue. I’ve run MW Premium along with McAfee (with MW exception files noted) for years without any conflicts or effect on my system. What changed? So in an act of desperation, I removed MW, loaded Chrome with the Mcafee Web Advisor activated and — presto, issue solved!

    Not a very positive experience with Windows. Started shopping for an iMac.

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  4. Anonymous
    2020-07-06T14:24:35+00:00

    This problem appears to be linked to using Malwarebytes Premium. Their website suggested downloading the newest release and that seems to have solved it. I also turned off IPV6 on both my network adapters and rebooted. Here's hoping!

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  5. Anonymous
    2020-07-06T18:28:18+00:00

    As of this afternoon, July 6th, the Malwarebytes support site states, “There is no fix at this time.”

    I am proceeding cautiously with this issue, as there seems to be conflicting information floating around:

    a) MWB has acknowledged that their Premium Home product causes a major system dysfunction on PCs updated to v.2004 Windows 10; and

    b) there is no recommended solution at hand (for non-Techs).

    Given that the Windows upgrade occurred a while ago, when the problem was first identified by users, it begs the question about quality control and what stress testing of preliminary beta versions, if any, was conducted. The seriousness of random system crashes would seem to be a major reputational crisis for any software company. 

    My subscription to MWB Premium stays in the recycle bin, quarantined, until it’s safe to come out. Seems appropriate to our new world, no?

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