Lenovo Ideapad S340: Integrated Camera not working after trying F8, LEnovo Vantage and Device Manager changes

Anonymous
2020-03-03T16:05:05+00:00

Hi community. After reading some members having similar issue, I have tried some of the suggested fixes, such as activating camera through F8 (nothing happened), Checking Privacy and Permissions setting in Lenovo Vantage app (all ok), and also in Device Manager I tried Updating Drivers, Disabling/Enabling camera, Un-installing and Re-installing camera. 

I have then removed Lenovo Vantage app.

No success. I tried the camera app and Skype, and still getting just a black screen instead of the camera view.

Appreciate any help with this issue.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-12-29T20:52:59+00:00

Did EVERY GD thing and finally - the resolution was the BIOS update. Camera is now working. Lenovo is Chinese junk.

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  1. Anonymous
    2020-12-05T07:05:59+00:00

    I can't believe it worked .. I pressed the edges and the image came back !!! I had tried EVERYTHING .. absolutely everything ... THANK YOU !!!!!

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  2. Anonymous
    2020-12-27T18:23:13+00:00

    Many many thanks!! In the end it turned out to be a physical problem. Just pressing around the camera solved, but I will try opening it and checking for loose connections.

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  3. Anonymous
    2021-01-06T07:54:57+00:00

    I've got the same problem. Already Updated the drivers do the F keys and still doesnt work. But sometimes as time goes on it works but there is a time it doesnt and an error message appears. I wonder if this is a hardware issue because im tired of the cycle.

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  4. Anonymous
    2021-01-08T02:10:51+00:00

    My camera also stopped working. It was just a black screen even though it was working fine 1-2 weeks ago.

    I tried some of the fixes presented, none worked. W

    When I updated my BIOS, this fixed my camera problem! 

    Here are the steps:

    1. Go to support.lenovo.com
    2. Scroll down to the bottom and under "Support" select "Drivers & Software"
    3. Enter your serial number (you can find this under Lenovo Vantage - Device - Device Details)
    4. Details come up in terms of running a diagnostic. Run the diagnostic. 
    5. Then, based on those results, suggestions are offered for updating your system.
    6. Honestly, I just followed along.
    7. After my system was checked for drivers, etc. the diagnostic tool came back suggesting to update the BIOS.
    8. I agreed and started the process (about 10-15 minutes).
    9. Then I did a reboot and tested the camera. 
    10. It worked!

    Hope this helps you to get your camera working again.

    Best wishes.

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