Lenovo Ideapad S340: Integrated Camera not working after trying F8, LEnovo Vantage and Device Manager changes

Anonymous
2020-03-03T16:05:05+00:00

Hi community. After reading some members having similar issue, I have tried some of the suggested fixes, such as activating camera through F8 (nothing happened), Checking Privacy and Permissions setting in Lenovo Vantage app (all ok), and also in Device Manager I tried Updating Drivers, Disabling/Enabling camera, Un-installing and Re-installing camera. 

I have then removed Lenovo Vantage app.

No success. I tried the camera app and Skype, and still getting just a black screen instead of the camera view.

Appreciate any help with this issue.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-12-29T20:52:59+00:00

Did EVERY GD thing and finally - the resolution was the BIOS update. Camera is now working. Lenovo is Chinese junk.

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  1. Anonymous
    2021-09-03T03:41:13+00:00

    I faced the same issue and tried all the methods that you have mentioned but the integrated camera didn't work.went to an authorised lenovo centre where they told me that the camera of this model is faulty and many people have been facing the same issue,so I just started using a USB webcam.

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  2. Anonymous
    2021-08-25T15:05:37+00:00

    OMG! You are a lifesaver! I have spent two days scrolling through the internet and so pleased I stumbled across your solution. Hard to believe but it worked! Thank you.

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  3. Anonymous
    2021-06-21T00:46:38+00:00

    Hi All,

    I am too facing the same problem. Did all suggested by support team, still the camera light is not blinking. fn8 key also does not on the camera. 

    In current scenario, we need the camera post as we need to interact more online .

    Please help..

    Hi Vishal,

    It seems that a lot of people owning the S340 are struggling with the non-responsive camera issue and I too have struggled with this for a long time (since mid-July). I purchased this laptop (Lenovo S340-15IIL) in early June for my wife (online teaching). It worked flawlessly for about six weeks and then suddenly one day the camera refused to function.......Tried everything listed on all the Lenovo support site and all the suggestions on various forums including this one.....but to no avail.......till recently.

    Being a tech enthusiast for almost three decades now, I was puzzled as the for all this time the camera was being detected properly in device manager and drivers installed were correct...no yellow exclamation OR down arrows ever..!! After having tried everything and getting frustrated and not getting any reply from the Lenovo helpline...on a hunch I simple pressed the screen bezels gently on the sides of the camera and behold the camera started working immediately !!!!

    After a few minutes the camera again went blink and I just pressed again......and it started working again..!!!!!

    It seems the issue is simply of improperly mounted camera hardware and/or poor quality hardware by Lenovo. Its possible that they are aware of this as so many customers are facing this issue and looking by this, they should order a product recall / refit at their expense as many customers may be out of warranty now but are facing an issue due to poor hardware integration by Lenovo.

    Sanjee...this worked great. I've been searching for months on how to fix this.

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  4. Anonymous
    2021-06-03T16:54:00+00:00

    Hi,

    I had the same issue. The camera stopped working suddenly on windows 10, Lenovo L340 laptop.

    I tried every fix I found: uninstalling and installing, downloading the latest camera driver, updating windows, windows privacy options, etc.

    I also tried running Linux Ubunto from a usb stick and the camera works on linux!

    The solution was: Open LENOVO VANTAGE. Inside lenovo Vantage find camera privacy settings. Turn Privacy Mode to OFF.

    Hope tis is helpful

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