Lenovo Ideapad S340: Integrated Camera not working after trying F8, LEnovo Vantage and Device Manager changes

Anonymous
2020-03-03T16:05:05+00:00

Hi community. After reading some members having similar issue, I have tried some of the suggested fixes, such as activating camera through F8 (nothing happened), Checking Privacy and Permissions setting in Lenovo Vantage app (all ok), and also in Device Manager I tried Updating Drivers, Disabling/Enabling camera, Un-installing and Re-installing camera. 

I have then removed Lenovo Vantage app.

No success. I tried the camera app and Skype, and still getting just a black screen instead of the camera view.

Appreciate any help with this issue.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-12-29T20:52:59+00:00

Did EVERY GD thing and finally - the resolution was the BIOS update. Camera is now working. Lenovo is Chinese junk.

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  1. Anonymous
    2020-03-03T17:16:10+00:00

    Ok, got to run. I did look up the drivers, just in case. Have a look if you need them:

    https://support.lenovo.com/us/en/downloads/ds506317

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  2. Anonymous
    2020-03-03T16:43:34+00:00

    You could go to device manager, you find it under right click on start, and uninstall the camera. Than restart the laptop, Windows will find the uninstalled hardware and install it, as well as its driver. It is like a reset, but just for one device on the laptop.

    If the driver which Lenovo supplied to Microsoft is not working, we could try an older driver, or they might have a newer on their site. We could look.

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  3. Anonymous
    2020-03-03T16:36:43+00:00

    You did look into Windows privacy settings, if the camera is allowed in the app you want to use?

    Yes, Dumba_M3, I allowed all the apps to access the camera (including Skype and Camera app that I am using to test it). Windows settings also states that "camera access to this device is on". I believe it is the right configuration...

    Thanks again!

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  4. Anonymous
    2020-03-03T16:30:58+00:00

    You did look into Windows privacy settings, if the camera is allowed in the app you want to use?

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