Lenovo Ideapad S340: Integrated Camera not working after trying F8, LEnovo Vantage and Device Manager changes

Anonymous
2020-03-03T16:05:05+00:00

Hi community. After reading some members having similar issue, I have tried some of the suggested fixes, such as activating camera through F8 (nothing happened), Checking Privacy and Permissions setting in Lenovo Vantage app (all ok), and also in Device Manager I tried Updating Drivers, Disabling/Enabling camera, Un-installing and Re-installing camera. 

I have then removed Lenovo Vantage app.

No success. I tried the camera app and Skype, and still getting just a black screen instead of the camera view.

Appreciate any help with this issue.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-12-29T20:52:59+00:00

Did EVERY GD thing and finally - the resolution was the BIOS update. Camera is now working. Lenovo is Chinese junk.

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  1. Anonymous
    2020-11-25T06:57:36+00:00

    Sorry...what is the version of your driver now?

    2017 or 2019?

    Can you give me the exact version?

    Thanks

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  2. Anonymous
    2020-11-25T05:10:30+00:00

    I had same issue,  turned out to be a software problem - camera wasn't being recognized after restart for system updates on the Ideapad S340. Not fixed after an hour with tech support, a camera uninstall/reboot and driver update and even a BIOS update. Thanks to this forum -- I got it working! I had to use Device Manager to uninstall the camera and delete the drivers. Then installed the older 2019 drivers -- thank you for that link. Then rebooted which reinstalled the camera automatically, and now it's working!

    Link to old driver from Dec 2019: 

    https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-s-series-netbooks/s340-14iwl/downloads/ds506317

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  3. Anonymous
    2020-11-24T23:37:44+00:00

    My camera in Lenovo S340 not working!! I try all, but nothing happens! How to solve this problem? Do you have old drivers for camera? 

    the last thing I can do is reinstall the system. Has anyone dealt with this serious problem without reinstalling the system?

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  4. Anonymous
    2020-11-24T15:46:55+00:00

    I have token it from catologue microsoft...

    https://www.catalog.update.microsoft.com/Home.aspx

    Attention..Is not perfect (sometimes the camera crashes)..

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