Harman Kardon Invoke Cortana Speaker

Their preoccupation with US only releases and neutered international functionality of their products isn't helping. Windows phone despite this was more successful in international markets ... It's a shame they measure success with US only uptake.

Another small update, in case some are interested. After being bounced around between Harman Kardon customer support, and Microsoft customer support, I was given more information. Please take it with a grain of salt. 

According to Microsoft, all firmware servers lie with/at Harman and Kardon. Microsoft has nothing to do with Invoke's updates. H.K. should be the ones handling support with this issue. I have not address this particular info with H.K. yet, but I have contacted them twice, and both times they had me reset, uninstall Cortana, all the basic jazz, and the last convo ended with them saying that they would replace them, since the devices were "faulty".

Given that they do not even have a page for the Invoke on their website, I do not know how likely that is, though I am hopeful. Similarly, with all the changes being done and or coming to Cortana, I can not help but feel that perhaps something changed within the app, which makes updates equally as unlikely.

Cheers,

Hi!

The same problem here...

I just bought my 5th Invoke and I having exaclty the same issue: it does not update.

However, I have good news for you...

At the end of the setup, after it tells you that something failed and you have you see the res light, just remove it from the power, wait one minute and turn it on again.

It will start, it will again tell you that you need an update and it will fail, but this time instead of red light, it will pretend that it worked and you will be able to use it.

The problem now is that everytime you remove it from power source and turn it on again, this will happen. So boot time for invoke will take a long time.

However it works as expected, but with the older version of the firmware.

Good Luck!

This is my first post here ever. I just did that because I totally understand your frustration.

Finally, please, could Microsoft or Harman Kardon turn on the Invoke update server?

Since it already checks for an update, what is down it the download server.

Thanks

hello

I too am having the very same problem! need to update my 2017 Harmon Kardon Invoke speaker..excellent quality sound..when it works.

please....Microsoft and or Harmon Kardon  please update the servers

You're absolutely right! Even without all the skills, I still prefer my Cortana Invoke.

Today, she stopped operating my household lights. I was sad, as if they'd finally completely killed her. Turns out she's working again, though I came to this site to get a sense of how much longer.

She is up and down like a yoyo, so inconsistent from one day to the next.

Amazingly Microsoft have finally fixed the ongoing issue (been over 2 years) with Cortana on Invoke not responding to weather requests by default in Celsius for countries that don't use imperial (ie the entire world outside USA) or for people that have their settings set to metric. It's crazy, finally I can have it default to Celsius without having to ask every time.

BTW my voice controlled lighting with Lifx is working OK, sometimes I need to reconnect if I update lights etc, but it's working and has continued to do so for the past few years. She will sometimes carry on with 'I couldn't do what you were asking' but she still actions lighting requests fine if a little slow sometimes. She was once faster at working on this. She also often misheard the instruction. 

There are many things that work poorly and fail and one is the connection with my Xbox, that will work on occasion but will also fail quite often, it won't always respond to the same commands and what she wants me to say chops and changes which I find strange. One day she will want me to simply say 'Cortana Xbox on' and other days will only resonds to 'Cortana can you ask Xbox to turn on'

I feel the action words and phrases she wants to hear are simply not all encompassing enough and inconsistent. She should be able to hear instructions in multiple ways and act accordingly. 

And where the hell are the Cortana sounds, they don't work and I need them back. I want to hear when she is listening or thinking. It really tough to use when she sits there and you are not sure if she in listening or working on something for me. This is a recent fault and it simply needs to be sorted ASAP.