my camera is in black and white. How do I change it to color?

Anonymous
2020-03-23T20:56:18+00:00

my camera is in black and white.  How do I change it to color?

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-05-10T17:56:41+00:00

    I tried everything with Lenovo and nothing worked.  They had access to my computer and nothing worked  We changed the driver and that didn't work.  They told me to put the computer back to factory setting.  I tried that but the machine would stop in the middle with an error message and said it couldn't go back to factory setting.  Luckily, I am under warranty and they told me to send it back for them to fix it.  Unfortunately, my answer is, I am going to live with a black and white camera.  I have no patience in sending it back and staying x number of days without my laptop.  I'm sorry I have no satisfactory answer to help you.

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  3. Anonymous
    2020-05-16T23:05:17+00:00

    I tried everything with Lenovo and nothing worked.  They had access to my computer and nothing worked  We changed the driver and that didn't work.  They told me to put the computer back to factory setting.  I tried that but the machine would stop in the middle with an error message and said it couldn't go back to factory setting.  Luckily, I am under warranty and they told me to send it back for them to fix it.  Unfortunately, my answer is, I am going to live with a black and white camera.  I have no patience in sending it back and staying x number of days without my laptop.  I'm sorry I have no satisfactory answer to help you. 

    Hello, BCABC, I have same problem, new Lenovo Lap Top, camera is stuck in black and white.  Who did you contact at Lenovo to try and fix?

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  4. Anonymous
    2020-05-16T23:09:05+00:00

    I would suggest send the computer back to Lenovo, as the Operating system might got corrupted or the hardware driver itself is damaged.

    I'm having the same problem, Lenovo Lap Top, black and white on the camera.

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  5. Anonymous
    2020-05-16T23:18:40+00:00

    Thanks for your response.  I guess I have to do that even though I hate having to wipe off everything and starting from scratch.  Except for this problem, I love the laptop.  I'm debating if its no big deal living with black and white.

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