Does it only happen with you are using the Camera app or does it also happen on other application like Facebook messenger in Google Chrome?
my camera is in black and white. How do I change it to color?
my camera is in black and white. How do I change it to color?
Windows for home | Windows 10 | Settings
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Anonymous
2020-03-24T15:06:08+00:00 Again. I appreciate your help. I did that and the web camera is still on black and white with no color. Do you think the camera is broken? It's a relatively new laptop and under warranty. Should I return it to Lenovo for repair or is there one more try to get color?
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Ferdinand Nanalig 32,875 Reputation points Independent Advisor2020-03-23T21:17:29+00:00 Let us try to uninstall and reinstall its driver from the Device manager.
Here is how to do it.
Here the steps to completely remove a Device off your computer.
Step 1. Use shortcut keys Win + X on Windows 10.
Step 2. Select Device Manager.
Step 3. Expand the entry Cameras or Imaging Device. Right-click the problematic device and select Uninstall device.
Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.
Step 5. Reboot the computer.
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Anonymous
2020-03-23T21:15:26+00:00 I did everything you said but after rebooting, my camera is still showing black and white. Any other suggestions?
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Ferdinand Nanalig 32,875 Reputation points Independent Advisor2020-03-23T21:02:37+00:00 Hi there bcabc, I will be your Independent Advisor for today, I hope we can both resolve your problem.
Please have the camera app reset to its original settings.
To go there on your keyboard tap on Windows Logo and X at the same time and then choose Settings, from there click on Apps then Apps and features the look for the Camera, click and click on Advanced options, Scroll down to Reset then click.
And then once done reboot your laptop.
Hope this helps.