NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

137 answers

Sort by: Oldest
  1. Anonymous
    2020-12-19T23:13:21+00:00

    These overlays aren't even needed in games. Microsoft is just being stubborn by not acknowledging these issues. I've complained about overlays elsewhere because some types of games can't even be made on UWP because overlays interfere with the input of some games - for example, real time strategies use the top and bottom pixel lines of the screen to scroll the camera, and the overlay system hijacks those borders - rofl - so those game mechanics don't work. It's a complete shemozzle. 

    Who at Microsoft is responsible for blocking these needed improvements? And why?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-01-09T18:58:22+00:00

    Okay guys, i just bought an HDR monitor and had the same issue. Latest and greatest nvidia driver but I have the issue.

    I have been able to get around it though. Your mileage may vary and you'll want some spare gpu horsepower.

    Enable DSR factors in nvidia control panel and play at a higher resolution down sampled. This allowed me to play full screen with HDR without any overlay screen black outs. This applies to volume keys, or any other overlay or notification. It also obviously looks better. 🤞

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-01-09T19:17:47+00:00

    Okay guys, i just bought an HDR monitor and had the same issue. Latest and greatest nvidia driver but I have the issue.

    I have been able to get around it though. Your mileage may vary and you'll want some spare gpu horsepower.

    Enable DSR factors in nvidia control panel and play at a higher resolution down sampled. This allowed me to play full screen with HDR without any overlay screen black outs. This applies to volume keys, or any other overlay or notification. It also obviously looks better. 🤞

    Doesn't this absolutely destroy FPS??

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-01-09T19:49:44+00:00

    You can set factors, so you dont need to hit 4k or anything crazy, just a small bump. The lowest factor is only 1.2x native resolution so no, not a massive performance hit unless you opt for higher factors.

    I always use DSR so it was a happy accident.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-01-09T23:42:58+00:00

    You can set factors, so you dont need to hit 4k or anything crazy, just a small bump. The lowest factor is only 1.2x native resolution so no, not a massive performance hit unless you opt for higher factors.

    I always use DSR so it was a happy accident. 

    Thanks for your tip, I'll give it a try.

    Was this answer helpful?

    0 comments No comments