NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-10-14T13:18:01+00:00

    Just built a new gaming PC and having this same issue. I would like to confirm that I am on latest version of Windows with all updates. I have tried DDU and reinstalling latest Nvidia drivers. Turn HDR off in game, no problems, turn it back on, get a black screen every time an overlay pops up. While there may be workarounds, I feel MS should fix what is obviously a broken experience. It's frustrating seeing some people have fixed the issue and I have spent the better portion of a day trying to resolve with no luck. Another thing to note is that I tried the preview build of the coming update and that did not help either so I don't think a fix is imminent.

    Same problem. I also build my own pc. And Still this issue since 5 months...

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  2. Anonymous
    2020-10-22T04:49:27+00:00

    Any further luck with this? I am running an i7 4790k and an ASUS gtx 1070 dual OC on a recently purchased ASUS VG27AQ monitor.

    I am running into the problem described previously.. where changing the volume using my keyboard while in-game (warzone) will cause my screen to go black for a few seconds.

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  3. Anonymous
    2020-12-01T03:58:17+00:00

    I'm having the same issue.  Black screen whenever a windows overlay appears (volume change, achievement, some other unrelated popup).

    I changed from an Nvidia card to an AMD and have the same issue with both.

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  4. Anonymous
    2020-12-05T20:06:42+00:00

    Having the exact same issue since last updating the OS. The screen 'flashing' (like it's switching window focus) occurs only when using any kind of windows overlay, such as volume, Xbox Game Bar, or system notifications. Needs a fix asap.

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  5. Anonymous
    2020-12-19T08:52:07+00:00

    Ok Microsoft, it's been literally TWO YEARS now.  HDR is basically unusable on PCs because any time any type of OSD notification pops up, HDR toggles, and sometimes doesn't even come back correctly.

    Either give us a way to turn off ALL OSD notifications when in fullscreen/HDR, or fix the underlying problem.

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