NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-06-24T05:29:45+00:00

    Its just like the mouse band aid I posted earlier.. Not a fix just a temp solution that covers up the real problem, that and gamebar causes its own set of issues.

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  2. Anonymous
    2020-06-24T14:32:15+00:00

    Unfortunately the mouse trail doesn't work for me. My guess is, for games that use a custom pointer, it doesn't work.

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  3. Anonymous
    2020-06-24T16:02:06+00:00

    What's happening with this? Has Microsoft replied? What was the point of buying a HDR display if Windows can't handle the pressure of 10 bits of color?

    I should add that for UWP games, it's really bad, because not only does the volume do it, but also moving the mouse to the top of the bottom of the screen also causes it, because UWP games have TitleBar and TaskBar overlays that pop-up, they can't be disabled. 

    I have suggested to the WinUI team that there needs to be an API to disable these popups. But that's a separate issue. It's just a feature that would help UWP games.

    So I can't play Minecraft or No Man's Sky for example in HDR because this is happening constantly.

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  4. Anonymous
    2020-06-25T10:29:17+00:00

    I was just writing to say I was having the same issue but it seems to have stopped at least for me.

    The only recent change was there was a Nvidia driver release yesterday (Driver Version 451.48) which I installed this morning.

    I've tested it in Shadow of the Tomb Raider and in Command and Conquer Remastered with HDR on via windows and in the case of Tomb Raider enabled in game. The volume overlay appears but no black screen.

    I hope this is a resolution to the problem for everyone and I'll post back if the problem recurs.

    The original post I was writing is below which contains my relevant specs and the problem I was having.

    Just wanted to add that I have the same issue.

    With HDR enabled in a game, changing the volume causes a 2sec approx black screen before returning to the game.

    Disabling HDR prevents this from happening.

    Does not occur on windows desktop if HDR is enabled there and volume is changed but only in games.

    When HDR is enabled in windows it seems to occur even if the game itself does not utilise HDR for example Command and Conquer Remake.

    I've tried 3rd party apps to remove the volume overlay but the problem still occurs.

    I have tried varying refresh rate from 144Hz down but HDR seems to be the only trigger.

    Monitor Asus XG27UQ, connected via displayport 1.4. (Driver ASUS 10/09/19, Ver 1)

    Graphics Card: Geforce RTX 2080Ti (Drivers 451.48)

    Windows 10. Version 2004, OS Build 19041.329.

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  5. Anonymous
    2020-06-25T16:57:38+00:00

    Yay! Fixed for me on that nvidia driver version as well.

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