NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-10-22T04:49:27+00:00

    Any further luck with this? I am running an i7 4790k and an ASUS gtx 1070 dual OC on a recently purchased ASUS VG27AQ monitor.

    I am running into the problem described previously.. where changing the volume using my keyboard while in-game (warzone) will cause my screen to go black for a few seconds.

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  2. Anonymous
    2020-10-14T13:18:01+00:00

    Just built a new gaming PC and having this same issue. I would like to confirm that I am on latest version of Windows with all updates. I have tried DDU and reinstalling latest Nvidia drivers. Turn HDR off in game, no problems, turn it back on, get a black screen every time an overlay pops up. While there may be workarounds, I feel MS should fix what is obviously a broken experience. It's frustrating seeing some people have fixed the issue and I have spent the better portion of a day trying to resolve with no luck. Another thing to note is that I tried the preview build of the coming update and that did not help either so I don't think a fix is imminent.

    Same problem. I also build my own pc. And Still this issue since 5 months...

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  3. Anonymous
    2020-10-14T13:11:17+00:00

    Just built a new gaming PC and having this same issue. I would like to confirm that I am on latest version of Windows with all updates. I have tried DDU and reinstalling latest Nvidia drivers. Turn HDR off in game, no problems, turn it back on, get a black screen every time an overlay pops up. While there may be workarounds, I feel MS should fix what is obviously a broken experience. It's frustrating seeing some people have fixed the issue and I have spent the better portion of a day trying to resolve with no luck. Another thing to note is that I tried the preview build of the coming update and that did not help either so I don't think a fix is imminent.

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  4. Anonymous
    2020-10-01T02:29:18+00:00

    The issue is still resolved for me just a heads up for everyone.. One thing to try is use DDU to get rid of your old drivers for Nvidia and install the latest.. Even on the latest drivers the issue is still resolved for me at least.

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  5. Anonymous
    2020-09-30T21:59:42+00:00

    I found someting for asus users.

    download asus AL suit 3. The  AL suit 3 widget "fix" the problem... I will use this widget while i'm waiting an official fix.

    I think the main problem come from the FULLSCREEN DETECTION with the HDR mode...

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