NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-03-24T16:04:58+00:00

    Still awaiting some sort of acknowledgment on a upcoming fix or anything to this notion.. The issue still exists and I feel like a simple fix of being able to disable the volume OSD would be very very easy.

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  2. Anonymous
    2020-02-26T06:08:18+00:00

    Still an issue no acknowledgment or anything hinting towards a fix, beyond what I've stated already... Yet they still come out with "NEXT GEN HDR MONITORS"... I feel like this isn't even a Microsoft forum or get through to MS in anyway... This issue is so dated, yet I keep coming back to check on it because it's flat out BS. I know if someone spent 30 minutes on a fix it could resolved... Good lord this is a joke... 

    Just continue to "Up vote" it until something is done...

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  3. Anonymous
    2020-02-12T04:52:33+00:00

    I'm affected by this too. I have an LG 27GL83-A with HDR and whenever I adjust the volume my screen blacks out for two or three seconds, which looks like the time it takes for the OSD to fade out on its own. The screen remains black as long as I keep adjusting the volume. The issue goes away as soon as I turn off HDR.

    This is super annoying!

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  4. Anonymous
    2020-02-07T23:52:04+00:00

    I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

    I've the same problem

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  5. Anonymous
    2020-02-07T19:19:02+00:00

    I also have this problem.

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