NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-04-10T17:40:37+00:00

    Same problem here with my HDR Samsung monitor, can't find a solution on the internet and a lot of people have the same problem

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  2. Anonymous
    2020-04-09T18:30:40+00:00

    +1, super annoying

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  3. Anonymous
    2020-04-05T15:59:22+00:00

    same issue here on a BenQ EL2870U with HDR.

    As soon as I change the volume, my screen turns black - if I keep changing for a while, I see the game and the volume bar together with the message that HDR is turned off now. As soon as the volume bar fades away, monitor turns black again for turning HDR back on.

    How can this be an issue for such a long time? 

    Just a little question to you, Microsoft: If you cannot solve the problem, then why don't you just turn off the overlays completely when in a full-screen app/game until you find one? Shouldn't be that hard to do and would spare us some nerves...

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  4. Anonymous
    2020-03-30T14:40:26+00:00

    If anything the HDR implementation is getting worse with each Insider Release.

    I just checked the latest and now taskbar previews are black if the taskbar is on another display than my main HDR display.

    colors are all over the place.

    It's completely unusable.

    Even if I want to watch a HDR movie with PotPlayer and MadVR I have to tinker around for 5-10 minutes to get colors and everything right to get HDR working.

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  5. Anonymous
    2020-03-30T14:22:31+00:00

    This bug is still not fixed, so bumb it is...

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