NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-05-07T01:28:04+00:00

    a simple solution is to just add a default HDR mode to windows, so the screen doesn't flicker no matter what, it's also annoying when u minimize a game or move the cursor in a video player

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  2. Anonymous
    2020-05-06T20:11:42+00:00

    Interesting find! I just posted on the Nvidia Forums, can you all please add to it as well? Here is the link!

    https://www.nvidia.com/en-us/geforce/forums/g-sync-monitors/7/377104/hdr-off-and-on-after-adjusting-volume-windows-1803/

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  3. Anonymous
    2020-05-06T15:24:51+00:00

    Hi, i think i have one solution but it's not completely satisfied.

    When i reinstalled windows and use the default driver that came with Windows 10 it works perfectly for me

    Then when i update the driver to new g-force drivers, HDR in combination with the volumebar get trouble in games

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  4. Anonymous
    2020-05-03T22:45:42+00:00

    I have the exact same problem.

    Just invest €1k in a new hdr monitor and a mechanical keyboard and i can’t lower or higher the volume in-game without getting a black screen, iam so disappointed :(

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  5. Anonymous
    2020-05-01T14:51:52+00:00

    I had Windows 10 1803 with SONY AF8 TV connected via Geforce 1080ti and watched HDR movies via MadVR without problems. But recently I upgraded to Windows 10 build 1909 and many problems have come. One is the same as topic start - if any overlay window appears during watching movie in HDR mode then screen goes black for several seconds and HDR swithes off.

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