NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-03-22T17:06:11+00:00

    The only solution I've found is to turn Windows HDR off and use the free MadVR software to pass HDR information on to my receiver and TV/monitor.  Works much better, and looks obviously better as well.

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  2. Anonymous
    2021-01-25T17:38:28+00:00

    I have had that setting checked for Warzone for months. It appears that the Nvidia driver is the culprit. The issue came back for me in the last 2 driver release, shoot even happens when HDR isnt enables. All whilst this setting is checked so I dont think its the answer. I almost feel like it has something to do with Nvidia's overlay but havent tested it yet. Oh well I'm over this dumb issues. If we could just disabled the volume OSD that would fix it..

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  3. Anonymous
    2020-12-19T23:13:21+00:00

    These overlays aren't even needed in games. Microsoft is just being stubborn by not acknowledging these issues. I've complained about overlays elsewhere because some types of games can't even be made on UWP because overlays interfere with the input of some games - for example, real time strategies use the top and bottom pixel lines of the screen to scroll the camera, and the overlay system hijacks those borders - rofl - so those game mechanics don't work. It's a complete shemozzle. 

    Who at Microsoft is responsible for blocking these needed improvements? And why?

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  4. Anonymous
    2020-10-01T02:29:18+00:00

    The issue is still resolved for me just a heads up for everyone.. One thing to try is use DDU to get rid of your old drivers for Nvidia and install the latest.. Even on the latest drivers the issue is still resolved for me at least.

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  5. Anonymous
    2020-09-30T21:59:42+00:00

    I found someting for asus users.

    download asus AL suit 3. The  AL suit 3 widget "fix" the problem... I will use this widget while i'm waiting an official fix.

    I think the main problem come from the FULLSCREEN DETECTION with the HDR mode...

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