SS3svc32.exe popping up on startup?

Anonymous
2019-10-05T14:21:19+00:00

Hi all! So, for the past few days when I start my laptop the file SS3svc32.exe keeps popping up and trying to make changes. It pops up twice (I click no both times) and then stays away until next startup. I looked at the file location and it's with a program 'Sonic Suite 3' which I don't remember downloading and when I went to Apps in Windows Settings neither are listed. Is there a way for me to remove it? Thanks!

PS. I have Windows 10

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Anonymous
2019-12-27T22:15:42+00:00

Wow, 8 pages of this.  

Did anyone ever think to go to the manufacturer of the motherboard and see if they have an updated audio driver?  Maybe one that fixes the problem instead of trying to find some wacky work around?  

I ask because I found this after deciding I had enough of that damned popup:

Now, I am no computer guru or anything, but I figured that someone, somewhere might have an actual fix for this problem since Microsoft doesn't fix problems with other people's software causing conflicts with theirs.  That's a long known truth about them.  So instead of trying to change registry values or downloading another program that "fixes" problems just do the simple thing folks.

I found the answer for my motherboard right on their page here: https://www.asus.com/Motherboards/ROG-STRIX-B450-F-GAMING/HelpDesk_Download/

That is *ONLY* for the Motherboard *I* have.  So don't go downloading the same one unless you have the same motherboard.  I hope this helps at least someone out there.  

Have a good day!

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  1. Rob Koch 26,160 Reputation points Volunteer Moderator
    2019-10-05T15:52:05+00:00

    It appears that valid versions of this Sonic Studio 3 software may come with or possibly be downloaded within other software packages such as the Realtech HD audio drivers for Asus based computers.

    https://answers.microsoft.com/en-us/windows/forum/windows_10-start-win_general/sonic-studios-3-startup-request/a7d540fd-6195-4179-b19e-d474e080368f

    It's also possible it's malware, especially if the PC isn't an Asus or doesn't contain an Asus audio card or chip, so you'll need to make this determination yourself to know which is true.

    Rob

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  2. Reza-Ameri 45,896 Reputation points Volunteer Moderator
    2019-10-05T16:01:00+00:00

    To get some clue about it, open Task Manager and click to show all details and under Startup tab look and see if you see this app and if you right click on it, you will get option to open file location and you could get some clue about what is it.

    Do NOT delete them but you could search and see what is it and uninstall it through proper way.

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  3. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2019-10-05T17:14:14+00:00

    Hi MkeW

    Greetings! I am Vijay, an Independent Advisor. Use Revo Uninstaller (Free) to uninstall. Download from - https://www.revouninstaller.com/revo_uninstalle...

    Disclaimer - This post contains reference to non-Microsoft websites and there may be ads on the page for products & services including products frequently classified as a PUP (Potentially Unwanted Product). Please thoroughly research any product / service advertised on the page before you decide to use them. Your discretion is very much advised.

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  4. Anonymous
    2019-10-07T16:22:51+00:00

    Have exactly the same issue on two Windows 10 installations since the last Windows update beginning of October 2019. 

    I have not changed anything on the drivers, this was definitely caused by the October 3, 2019 KB4524147 and the first UAC popup came on both systems right after the reboot after this update, on both systems.

    The file SS3svc32.exe is in my case located in c:\Program Files\ASUSTeKcomputer.Inc\Sonic Suite 3\Foundation\ and belongs to the

    Realtek HD audio drivers suite, which is used on many ASUS mainboards. 

    Hope some MS guy reads this, as those popups at each Windows boot are annoying.

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