SS3svc32.exe popping up on startup?

Anonymous
2019-10-05T14:21:19+00:00

Hi all! So, for the past few days when I start my laptop the file SS3svc32.exe keeps popping up and trying to make changes. It pops up twice (I click no both times) and then stays away until next startup. I looked at the file location and it's with a program 'Sonic Suite 3' which I don't remember downloading and when I went to Apps in Windows Settings neither are listed. Is there a way for me to remove it? Thanks!

PS. I have Windows 10

* Moved from Virus & Malware

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2019-12-27T22:15:42+00:00

Wow, 8 pages of this.  

Did anyone ever think to go to the manufacturer of the motherboard and see if they have an updated audio driver?  Maybe one that fixes the problem instead of trying to find some wacky work around?  

I ask because I found this after deciding I had enough of that damned popup:

Now, I am no computer guru or anything, but I figured that someone, somewhere might have an actual fix for this problem since Microsoft doesn't fix problems with other people's software causing conflicts with theirs.  That's a long known truth about them.  So instead of trying to change registry values or downloading another program that "fixes" problems just do the simple thing folks.

I found the answer for my motherboard right on their page here: https://www.asus.com/Motherboards/ROG-STRIX-B450-F-GAMING/HelpDesk_Download/

That is *ONLY* for the Motherboard *I* have.  So don't go downloading the same one unless you have the same motherboard.  I hope this helps at least someone out there.  

Have a good day!

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

79 additional answers

Sort by: Newest
  1. Anonymous
    2019-10-10T15:48:28+00:00

    Do it this way: https://www.sevenforums.com/tutorials/67503-task-create-run-program-startup-log.html

    Thank you for the hint @Jörg Gutgesell.

    I followed the instruction precisely, but still, Sonic Studio did not launch from Task sheduler even though I copied exactly the same program call, which I had in the autostart link to the program call in the Actions tab:

    "c:\program files\asustekcomputer.inc\sonic suite 3\foundation\ss3svc32.exe"

    The task was always executed successfully, but SS3 did not launch.

    However, I got it perfectly running meanwhile, by adding the following argument string to the Add arguments (optional) field in the Actions tab of the task:

    /start SonicStudioSystray /silent

    Here is a screenshot of the correct position: https://imgur.com/a/5obrKsU

    I found the argument string in this thread at Asus ROG forum (big thanks to hexaae):

    https://rog.asus.com/forum/showthread.php?113529-Sonic-Studio-3-UAC-issue-with-latest-Win-10-1903-update-KB4517211-OS-Build-18362-387

    Edit: Made links klickable.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-10-10T10:21:20+00:00

    This started for sure after September 26, 2019 - KB4517211 (OS Build 18362.387).

    It's been reported by many users already and I opened also a Feedback Hub report:

    Feedback Hub link (copy & paste it into Edge browser):

     feedback-hub:?contextid=158&feedbackid=2694e945-cb0e-4015-9db3-9376b1ba20e3&form=1&src=1

    Tenforums link:

     https://www.tenforums.com/windows-10-news/141310-cumulative-update-kb4517211-windows-10-v1903-build-18362-387-sept-26-a-post1734330.html#post1734330 

    As far as I can see SS3svc32.exe task forces at every single launch a (re)creation of 2 tasks in Task Scheduler called SS3svc32Run and SS3svc64Run. This alone could justify UAC request, even though I see no modifications to Task Scheduler in KB4517211 changelog...

    Actually as Jörg Gutgesell said in one of the first posts it could also be a certificate problem, but for sure it started RIGHT AFTER installing KB4517211.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-10-10T07:46:55+00:00

    I have an Asus PC and that same pop up alert started appearing after I updated Windows 10 to the latest update (#1903). I don't want to risk saying yes to the pop up until I know it is safe. I see no logical connection between a Windows 10 update and Asus audio drivers.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-10-10T06:09:05+00:00

    Exactly the same problem. After the last automatic update (yesterday), this popup appears.

    I have an Asus and Windows 10.

    I hope a new fast update could solve the problem.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments