SS3svc32.exe popping up on startup?

Anonymous

Hi all! So, for the past few days when I start my laptop the file SS3svc32.exe keeps popping up and trying to make changes. It pops up twice (I click no both times) and then stays away until next startup. I looked at the file location and it's with a program 'Sonic Suite 3' which I don't remember downloading and when I went to Apps in Windows Settings neither are listed. Is there a way for me to remove it? Thanks!

PS. I have Windows 10

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Anonymous

Wow, 8 pages of this.

Did anyone ever think to go to the manufacturer of the motherboard and see if they have an updated audio driver? Maybe one that fixes the problem instead of trying to find some wacky work around?

I ask because I found this after deciding I had enough of that damned popup:

Now, I am no computer guru or anything, but I figured that someone, somewhere might have an actual fix for this problem since Microsoft doesn't fix problems with other people's software causing conflicts with theirs. That's a long known truth about them. So instead of trying to change registry values or downloading another program that "fixes" problems just do the simple thing folks.

I found the answer for my motherboard right on their page here: https://www.asus.com/Motherboards/ROG-STRIX-B450-F-GAMING/HelpDesk_Download/

That is *ONLY* for the Motherboard *I* have. So don't go downloading the same one unless you have the same motherboard. I hope this helps at least someone out there.

Have a good day!

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79 additional answers

Anonymous

2019-10-13T15:13:15+00:00

This worked for me. I have Windows 10 64bit. I no longer get the popup on start-up asking for permission. Also, ever since this thing started popping up, my Corsair K95 RGB keyboard would no longer light up. And when I went into my Corsair iCue software (formally known as Corsair Link), it detected no devices. Since taking these steps, my keyboard now automatically lights up on start-up and when I go into the iCue software it's now detecting my Corsair keyboard, RAM sticks and Cooler.

This issue may have also been the culprit behind audio issues I had while video conferencing with Skype. Lately, I've been forced to use Zoom, so hopefully this corrects that issue as well.

Thanks for helping out with this.
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Anonymous

2019-10-13T14:33:10+00:00

ATM there is only one workaround: disable autorun of Sonic Studio 3 and re-add it through Task Scheduler...

Follow this quick guide: https://rog.asus.com/forum/showthread.php?113529-Sonic-Studio-3-UAC-issue-with-latest-Win-10-1903-update-KB4517211-OS-Build-18362-387/page3#post786977

Microsoft and ASUS have to sort it out why it's broken after KB4517211 and provide a fix...

Vote here to accelerate this process (open this link from Edge browser):

feedback-hub:?contextid=158&feedbackid=2694e945-cb0e-4015-9db3-9376b1ba20e3&form=1&src=1
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Anonymous

2019-10-13T13:10:46+00:00

I am also facing the same issue. Can any one help me sort it out.
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Anonymous

2019-10-13T08:37:21+00:00

That's because there are many different versions of Sonic Studio 3 by ASUS/A-Volute people have installed...

Generic short replies in this thread won't help.

Users must specify what version of Sonic Studio 3 and Sonic Radar 3 they have installed, if they use the UWP or normal "desktop" versions, if SS3svc32.exe was launched under AutorRun, if they had 2 tasks in Task Scheduler and what was the execution command contents in there etc. etc. Moreover some users don't use UAC (!!) or keep at default settings while others use UAC at max level ( = confirm ALL admin actions)...

No offense, but reading that some users to solve UAC prompt do force the exe to run as Admin (!?) is also nonsense and show poor knowledge of what UAC is and why it does pop-up ( = exactly to gain higher token privileges as Admin because SS3svc32.exe actually needs them for some reason after KB4517211...).

ATM from my analysis, on my default installation of desktop version of Sonic Studio 3 (3.6.42.51937) on a gaming laptop ASUS GL703GS, with UAC at max level, my clues show that ss3svc32.exe needs Admin rights because at every launch (e.g. from 'Sonic Studio 3' Start menu icon the command line for me is: "C:\Program Files\ASUSTeKcomputer.Inc\Sonic Suite 3\Foundation\SS3Svc32.exe" /command SonicStudioSystray OpenUI /start SonicStudioSystray) it re-creates two tasks in Task Scheduler named SS3svc32Run (and SS3svc64Run) that seem to be a workaround for ss3svc32/64.exe themselves to be automatically elevated to higher privileges (without prompting UAC) using parametric arguments at launch (the command line for SS3svc32Run, using "highest privileges", for example is: "C:\Program Files\ASUSTeKcomputer.Inc\Sonic Suite 3\Foundation\SS3Svc32.exe" $(Arg0) $(Arg1) $(Arg2) $(Arg3) $(Arg4) $(Arg5) $(Arg6) $(Arg7)), but for some reasons

a) this workaround doesn't work anymore

b) as I mentioned ss3svc32.exe tries to re-create the above tasks in Task Scheduler at every single run after KB4517211 (???) and this alone could be the cause of UAC prompt...

One thing is sure: it all started after KB4517211, and users with this problem who removed that Windows Update confirmed they solved this minor yet annoying issue and everything went back to normal, so MS/ASUS should investigate WHY...
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