Can't login to microsoft account on minecraft: windows 10 edition

Anonymous
2020-01-08T15:56:21+00:00

I just got minecraft for windows 10 yesterday, and i try to log in to collect the items in my starter pack. Every time i click to log in though, there's an error message that pops up saying "Failed to login. We tried to sign you into your microsoft account, but something went wrong." and there's a "close" button at the bottom. I just want a way to sign in so that i can get my stuff. Also, would i be able to sign in with an account that didn't buy the game? Or is it mine now and i can sign in with whatever account? Thank you for your help :))

Windows for home | Windows 10 | Gaming

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Anonymous
2021-01-01T15:19:45+00:00

The best option is to install the xbox game companion app from the Microsoft store: https://www.microsoft.com/en-us/p/xbox-console-companion/9wzdncrfjbd8?activetab=pivot:overviewtab  

Also install the xbox games app: https://www.xbox.com/en-US/apps/xbox-app-for-windows-10

This will give you visibility into any account problems, and are necessary for playing Minecraft Windows 10 Edition.

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  1. Anonymous
    2020-05-28T07:40:53+00:00

    What message or error are you getting when you try to sign into the Xbox console companion?

    I don't know about anyone else, but when I try to open Xbox Console Companion, it always gives me:  "We can't sign you in right now. Try again later. (0x409) 0x80080300." Same result when I click the Sign In button. And the result is immediate; it's as if it doesn't even try to log in anywhere.

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  2. Anonymous
    2020-05-28T09:17:32+00:00

    Wow guys, the same problem with the new Minecraft Dungeons. Tell me what to do ?????!!!!

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  3. Anonymous
    2020-05-28T13:38:07+00:00

    Have you downloaded the Xbox Identity Provider as well? 

    I've done a little bit of research and reading.....Start with going to Xbox.com and try signing in with your microsoft account ID and password.  If you are able to successfully sign in then we know it's not an issue with your credentials.  If you are able to sign into Xbox.com successfully, make sure all your apps and computer system is up to date, make sure there are no updates that need to be installed.  Then try to reset the Xbox Console Companion app.

    1. Click Start, then Settings.
    2. Select System.
    3. Choose Apps & features.
    4. Find the app, then click Advanced options.
    5. Click Reset.
    6. Click Reset again to confirm.
    7. Restart your device so that the changes will take effect. Sign in to the app and check if the same issue occurs.

    After you have checked to make sure your system and apps do not need an update, you have Xbox Identity Provider and Xbox Console Companion installed,  that you are able to successfully log into your credentials, you have reset the app, restart your computer and try to log in again.  Comment back if that worked.  If not we can look further into it.

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  4. Anonymous
    2020-06-25T22:11:10+00:00

    Hi, im playing minecraft on ps4

    and im having an error.

    so every time i make

    a “new account” a new microsoft account and try to log in with it in minecraft it tells me that this new account is already linked on another ps4 device. but it is new. how is it linked to a device??

    please can u help me pleeease!

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