Uninstall KB4524147 and/or KB4517211
Cannot print since latest Windows 10 update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Hi there,
One of our users can no longer print since her laptop got the most recent Windows 10 updates (her laptop is up-to-date as of this morning).
One of three things happens when she tries to print:
-- The application shows all the installed printers in the drop-down, but when she clicks print, nothing happens
-- The application shows all the installed printers in the drop-down, but when she clicks print, she gets an error saying there are no printers installed
-- The application does not show any printers
The printers are all showing in control panel.
It is not even possible to print to PDF.
I have tried restarting the print spooler service in services.msc but that hasn't helped.
Any advice?
Best
Paul
Windows for home | Windows 10 | Devices and drivers
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Answer accepted by question author
Anonymous
77 additional answers
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Anonymous
2019-10-07T09:52:55+00:00 Hi Sumit,
Uninstalling the previous update has cleared the problem. Let's see what happens in the next update.
Best
Paul
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA 179.4K Reputation points Independent Advisor2019-10-07T11:15:28+00:00 Great.
You may pause updates if it is Pro or Pro for workstations for a while so that it does not redownload.
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Anonymous
2019-10-07T11:25:21+00:00 Good advice! Thanks all!
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Anonymous
2019-10-07T14:15:40+00:00 Why should we expect it to be fixed in the Patch Tuesday updates? It's pretty clear that Microsoft's track record of fixing these issues is absolutely abysmal. Personally, I will not be expecting it to be fixed, but will be pleasantly surprised if it is, and downright shocked if something else isn't broken in the updates in the process of "fixing" other things.