Cannot print since latest Windows 10 update

Anonymous
2019-10-07T08:28:47+00:00

Hi there,

One of our users can no longer print since her laptop got the most recent Windows 10 updates (her laptop is up-to-date as of this morning).

One of three things happens when she tries to print:

-- The application shows all the installed printers in the drop-down, but when she clicks print, nothing happens

-- The application shows all the installed printers in the drop-down, but when she clicks print, she gets an error saying there are no printers installed

-- The application does not show any printers

The printers are all showing in control panel.

It is not even possible to print to PDF.

I have tried restarting the print spooler service in services.msc but that hasn't helped.

Any advice?

Best

Paul

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2019-10-07T09:26:43+00:00

Uninstall  KB4524147 and/or  KB4517211

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77 additional answers

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  1. Anonymous
    2019-10-09T08:01:30+00:00

    Hi all

    Update as of 10am 9 October 2019, Central European Time. Last night's updates broke the printer spooler again. I uninstalled last night's updates and everything works again. I have put everything on pause for 7 days until Microsoft works this out.

    Best

    Paul

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  2. Anonymous
    2019-10-09T08:05:51+00:00

    Hi there,

    One of our users can no longer print since her laptop got the most recent Windows 10 updates (her laptop is up-to-date as of this morning).

    One of three things happens when she tries to print:

    -- The application shows all the installed printers in the drop-down, but when she clicks print, nothing happens

    -- The application shows all the installed printers in the drop-down, but when she clicks print, she gets an error saying there are no printers installed

    -- The application does not show any printers

    The printers are all showing in control panel.

    It is not even possible to print to PDF.

    I have tried restarting the print spooler service in services.msc but that hasn't helped.

    Any advice?

    Best

    Paul

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    1 person found this answer helpful.
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  3. Anonymous
    2019-10-09T12:23:30+00:00

    Congratulations.  In my case, I have a business and reinstalling everything is not the best option.  I am using my lap top to print as a temporary solution.  I uninstalled the upgrade and still does not print.  Does anyone knows what in the world is Microsoft doing besides enjoying their MONOPOLY?

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  4. Anonymous
    2019-10-09T12:28:11+00:00

    Go to THETECHHACKER: and find  How to Fix Printer Offline Problem in Windows 10 .  It took me 10 minutes  or less and I was up an running after 4 days of trying EVERYTING.

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