Uninstall KB4524147 and/or KB4517211
Cannot print since latest Windows 10 update
Hi there,
One of our users can no longer print since her laptop got the most recent Windows 10 updates (her laptop is up-to-date as of this morning).
One of three things happens when she tries to print:
-- The application shows all the installed printers in the drop-down, but when she clicks print, nothing happens
-- The application shows all the installed printers in the drop-down, but when she clicks print, she gets an error saying there are no printers installed
-- The application does not show any printers
The printers are all showing in control panel.
It is not even possible to print to PDF.
I have tried restarting the print spooler service in services.msc but that hasn't helped.
Any advice?
Best
Paul
Windows for home | Windows 10 | Devices and drivers
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77 additional answers
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Anonymous
2019-10-09T08:01:30+00:00 Hi all
Update as of 10am 9 October 2019, Central European Time. Last night's updates broke the printer spooler again. I uninstalled last night's updates and everything works again. I have put everything on pause for 7 days until Microsoft works this out.
Best
Paul
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Anonymous
2019-10-09T08:05:51+00:00 Hi there,
One of our users can no longer print since her laptop got the most recent Windows 10 updates (her laptop is up-to-date as of this morning).
One of three things happens when she tries to print:
-- The application shows all the installed printers in the drop-down, but when she clicks print, nothing happens
-- The application shows all the installed printers in the drop-down, but when she clicks print, she gets an error saying there are no printers installed
-- The application does not show any printers
The printers are all showing in control panel.
It is not even possible to print to PDF.
I have tried restarting the print spooler service in services.msc but that hasn't helped.
Any advice?
Best
Paul
-
Anonymous
2019-10-09T12:23:30+00:00 Congratulations. In my case, I have a business and reinstalling everything is not the best option. I am using my lap top to print as a temporary solution. I uninstalled the upgrade and still does not print. Does anyone knows what in the world is Microsoft doing besides enjoying their MONOPOLY?
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Anonymous
2019-10-09T12:28:11+00:00 Go to THETECHHACKER: and find How to Fix Printer Offline Problem in Windows 10 . It took me 10 minutes or less and I was up an running after 4 days of trying EVERYTING.