Me and all of my friends are having the same issue. Global outage. Going to call corporate. Pissed!
Harman Kardon Invoke Setup Failure
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Anonymous
Hello
I've owned my Harman/Kardon Invoke speaker for almost 3 years now, and haven't had an issue with it until now.
It stopped working suddenly, and when I tried to reset it (by holding the mute button for 5 seconds) the speaker never finishes setting up. The Cortana device setup app says it's ready to go, but the speaker itself never says so, the light just keeps slowly blinking forever.
I've tried using different WIFI networks, re-installing the setup app, trying the setup on my phone, and I've even made sure all my software is up to date. I have a theory that the device can never be linked to my account for some reason, since it never shows up in the "My Devices" panel in my Cortana app.
If anyone has a solution to this, it would be much appreciated!
Windows for home | Windows 10 | Cortana and search
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
139 answers
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Anonymous
2019-12-15T19:13:46+00:00 -
Anonymous
2019-12-15T20:36:21+00:00 I have some videos and a screenshot to show you guys, mine works 25% of the time.
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Anonymous
2019-12-16T06:43:22+00:00 I have 2 invokes and both are working fine. Located on the west coast. Only thing not working is being able to control my Roomba with IFTTT
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Anonymous
2019-12-16T18:58:34+00:00 I have 2 invokes and both are working fine. Located on the west coast. Only thing not working is being able to control my Roomba with IFTTT
I can also now confirm. My invoke is now fully working, as well as Cortana everywhere.
Do we know what on Earth happened? It had to be something server side.
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Anonymous
2019-12-16T19:14:16+00:00 All 3 of mine are working now as well.
Just goes to show, if you expect good product reliability (or God forbid need high availability) don't buy products tied to Microsoft services (and I'm saying this as a former Microsoft employee https://blogs.windows.com/windowsexperience/author/roberthoover/).
It is this exact reason that I bought my 95 year old grandmother a bunch of Alexa devices to use if she falls and needs to call for help. Microsoft's unreliability would leave her on the floor crying for help for days while Cortana says "I'm sorry, I cant help you right now" because some sustained engineering PM assigned to working with Harmon Kardon isn't monitoring the telemetry.