Harman Kardon Invoke Setup Failure

I am on Barracuda_libre -11.1842.0 

SDK Build 2.0.4.067aa17.vs-ssh-main

Same situation.

I've tried multiple resets (mic button and pin hole methods).  While unplugging then rebooting allows it to complete setup, the firmware never updates.  I'm stuck on Barracuda_libre-2.1729.2.  Ugh.

I think Microsoft pulled the plug on the servers.

Is there a manual way to update the firmware?

Or does anyone know of a tried and true method of upgrading to Barracuda_libre-11.1842.0?

I wish I had setup the dang thing when I purchased it a year ago!!!

Foremost, I am with you, I wish I set mine up a year ago too.

So, I will relay what I have been told from Harman and Kardon and Microsoft, but take all of this with a grain of salt. 

Harman and Kardon said that updates cannot be done manually, and that all updates are processed over the air. I ask them about the servers, to which they said that if Microsoft pulled the servers, the Invokes would not work all together. Microsoft told me that all Firmware updates for the Invoke, are processed by and or at Harman and Kardon, Microsoft does not have access to the Firmware servers. Basically, Microsoft said it is not their problem, Harman and Kardon seem to be blaming our networks, than our devices, in that order. Since most of our Invokes are out of warranty, Harman and Kardon recommended that in my case, I take them to a repair center.

In navigating this issue, I cannot help but feel that both could be at fault. With all the changes coming to Cortana, it is highly likely that Microsoft broke something in the coding, or simply changed it, so less end users are supported. I saw this happen first hand with Windows Phones. Likewise, since Harman and Kardon have completely erased the Invokes existence on its website, them shutting things down seems quite probable. Whoever is at fault, I feel confident in saying that I do not believe either one anticipated the end around many of us have found, to get this thing to at least somewhat work. My bet is that will be "fixed" sooner rather than later.

Cheers,

sh*t products/ **** support, ***** M$

Foremost, I am with you, I wish I set mine up a year ago too.

So, I will relay what I have been told from Harman and Kardon and Microsoft, but take all of this with a grain of salt. 

Harman and Kardon said that updates cannot be done manually, and that all updates are processed over the air. I ask them about the servers, to which they said that if Microsoft pulled the servers, the Invokes would not work all together. Microsoft told me that all Firmware updates for the Invoke, are processed by and or at Harman and Kardon, Microsoft does not have access to the Firmware servers. Basically, Microsoft said it is not their problem, Harman and Kardon seem to be blaming our networks, than our devices, in that order. 

I think something changed recently and now Invoke setup and firmware update appears to be working again. 
(I also noticed the Cortana app on iPhone has some recent updates.)


I have an old Invoke with old firmware.
 Setting up an Invoke with Android failed during setup. I changed to iPhone Cortana app and Invoke setup worked. At the end of setup, the Invoke was able to receive the latest firmware: Barracuda_libre -11.1842.0


If you have an Invoke and want to update firmware:


First option: power cycle Invoke to see if it receives the new firmware. 


Second option: Reset Invoke and re-do the setup on iPhone Cortana app.  (Reset by removing Invoke in Cortana app and then press-hold the Invoke mute button for 5 seconds.)

Let us know if this helps.