Harman Kardon Invoke Setup Failure

Anonymous
2019-11-02T03:26:22+00:00

Hello

I've owned my Harman/Kardon Invoke speaker for almost 3 years now, and haven't had an issue with it until now.

It stopped working suddenly, and when I tried to reset it (by holding the mute button for 5 seconds) the speaker never finishes setting up. The Cortana device setup app says it's ready to go, but the speaker itself never says so, the light just keeps slowly blinking forever.

I've tried using different WIFI networks, re-installing the setup app, trying the setup on my phone, and I've even made sure all my software is up to date. I have a theory that the device can never be linked to my account for some reason, since it never shows up in the "My Devices" panel in my Cortana app.

If anyone has a solution to this, it would be much appreciated!

Windows for home | Windows 10 | Cortana and search

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  1. Anonymous
    2020-08-07T00:26:13+00:00

    Had 3 Windows Phones, the last one I had was the HP Elite X3.

    I had multiple Windows 7 Computers, they bailed on me with that.

    I have Surface Headphones which I JUST bought last year, they are bailing that.

    Microsoft Band (goodbye)

    And now my 3 invokes!

    What the actual ****. This is like a FRICKING GAME

    Let me not forget my Zune either that they destroyed. Their products (besides win 7) only last about 2-3 years!

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  2. Anonymous
    2020-08-07T00:15:35+00:00

    Well  I have 3 door stops.

    How many do you all have?

    First we lost win phone, now my invoke and Cortana apps, which I use for productivity.

    Pushing me to the brink of bailing on the the win eco system..

    You hear that 

    CEO Satya Nadella!

    I feel like Charlie Brown 

    Kicking the football  ugh!!!

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  3. Anonymous
    2020-08-07T00:09:46+00:00

    100% agree. 

    Still not sure why it can't be made into a device that can be used with MS teams and be left with WiFi functionality but I imagine msft don't want to host the wifi log in process with the device that works through cortana. If we change our home network how will be connect the device?

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  4. Anonymous
    2020-08-06T22:49:39+00:00

    So I don't really care about losing cortana on the invoke but spotify connect is a bige deal to me. Bluetooth audio quality is FAR worse. Do you think we could find a way to block the update? Maybe a blacklist we can ask Microsoft to add us to? I'd assume spotify would continue to work after the cortana shutdown.

    I'm unplugging mine for all of 2021 because the update literally just removes features - we already have Bluetooth function so I don't need them stripping out the WiFi part. My hope is after they close the firmware update rollout server/timeframe I can plug them in, connect to WiFi and Spotify Connect still works. It may not, but, you're guaranteed it won't work if you take the update. Keeping the Invoke off-line also leaves the door open in case someone hacks or ports Alexa to it for example, and you can side-load it a la an Android update by using the USB service port on the bottom.

    I just think there's something else potentially in the future for these devices, and I don't want to accept an OTA firmware that bricks mine and locks out the WiFi hardware for example. I have literally no use for a Bluetooth-only version of the Invoke, personally.

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  5. Anonymous
    2020-08-06T21:58:41+00:00

    This is definitely something big for me too.

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