Did not work on a different computer but thanks for the suggestion. The same issue occurs - can't get past the agree screen (nothing happens when you click the button).
Harman Kardon Invoke Setup Failure
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Anonymous
Hello
I've owned my Harman/Kardon Invoke speaker for almost 3 years now, and haven't had an issue with it until now.
It stopped working suddenly, and when I tried to reset it (by holding the mute button for 5 seconds) the speaker never finishes setting up. The Cortana device setup app says it's ready to go, but the speaker itself never says so, the light just keeps slowly blinking forever.
I've tried using different WIFI networks, re-installing the setup app, trying the setup on my phone, and I've even made sure all my software is up to date. I have a theory that the device can never be linked to my account for some reason, since it never shows up in the "My Devices" panel in my Cortana app.
If anyone has a solution to this, it would be much appreciated!
Windows for home | Windows 10 | Cortana and search
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
139 answers
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Anonymous
2019-12-21T13:25:16+00:00 -
Anonymous
2019-12-21T01:48:22+00:00 Try using a different computer if you have one. That worked for me.
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Anonymous
2019-12-19T13:56:58+00:00 I have the same issue. Neither Windows 10 PC nor Cortana app on iPhone works with relinking Skype and Cortana. After clicking "Agree", nothing happens (see URL below).
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Anonymous
2019-12-17T19:49:07+00:00 Ok now I can't make calls on the invoke. Skype got unlinked from Cortana and I can't link it back. At the last step I click agree and nothing happens, not on Mobile or PC. Is there another way than the notebook to link Cortana with Skype?
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Anonymous
2019-12-16T19:14:16+00:00 All 3 of mine are working now as well.
Just goes to show, if you expect good product reliability (or God forbid need high availability) don't buy products tied to Microsoft services (and I'm saying this as a former Microsoft employee https://blogs.windows.com/windowsexperience/author/roberthoover/).
It is this exact reason that I bought my 95 year old grandmother a bunch of Alexa devices to use if she falls and needs to call for help. Microsoft's unreliability would leave her on the floor crying for help for days while Cortana says "I'm sorry, I cant help you right now" because some sustained engineering PM assigned to working with Harmon Kardon isn't monitoring the telemetry.