Harman Kardon Invoke Setup Failure

I have three invokes also and the smarts of cortana had been depreciated for some time, was OK initially and then becoming a complete mess more recently, she's gotten less intelligent over time. The apps less intuitive and the whole thing is a train wreck outside the US market. The apps have become useless  the win 10 insider app does nothing, all in all a great shame, all that promise destroyed. 

My lifx home lighting is all still working, xbox is dead and won't link, email won't work from personal or O365  but calendar does. Weather is in Fahrenheit, unless asked, timers and lists are working OK. BTW I'm in Australia.

Now with the new alliance they could have allowed her to catch up to alexa and google home but no, msft are too precious.

Hi and Happy new year

I have 3 Harman kardon/cortana speakers and I experienced the same thing as all of you.

  seems to be a cortana issue and Microsoft is discontinuing Cortana 01/31/2020 on IOS and Android phones in all countries.

except USA. 

so there are glitches.

MS /Kardon sopposed to be send new firmware out.

when ????

I had some user issues but seems to be resolved, but what I  

noticed is Cortana is Dumber  not able read my email some of the simple things.

MS is working on moving her to Office 365.

hope this helps

ed

Same here, everything stopped working and after resetting things I can't re-link Skype.

Microsoft hasn't said anything like that. Unless Microsoft is going to now drop support of things without ever saying so, so until they do announce something I don't believe this.

Also if Harman/Kardon force installs Alexa or Google assistant on my Invoke I'll sue them. They can gift me an echo or Google Home speaker though, but if I wanted Amazon or Google in my house I already would. They can't completely change the product after purchase like that.

Here is what I found out by calling Harmon Kardon about the Invoke. Microsoft dropped support for the Invoke and any other smart speakers that use Cortana. The Harmon Kardon customer service rep said they had that information second hand after receiving so many phone calls about the Invoke. Now, in my words. Basically, they have quit on Cortana rather than making improvements. We can still use an audio cable to connect a device to listen to music. However, no Cortana, no Bluetooth, no music apps. We now have a very nice paper weight. Glad I only paid half price for it 2-years ago. Harmon Kardon emailed me a code for 30% off any other Harmon Kardon product from their website. Lord knows that Microsoft has not offered any assistance and has not notified its customers of this business decision to quit on their customers. They couldn't succeed with their Windows Phones, so it would only make sense to continue to support their apps on iPhones and Android phones. Thanks again MS and any input or feedback from your company would be much appreciated. Perhaps, Harmon Kardon could provide a software update and give us Alexa or Google on the Invoke.

What the f???!!! I was a windows 7 user for years! Discontinued... I had the hp elite x3 phone which was the best windows phone and discontinued... I have 3 invokes around my house for under a year and a half and you are saying those are ALSO discontinued????

Who the hell runs microsoft and keeps doing this stupid ****????     

 Ive invested way too much money for this to keep happening.