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Hello
I've owned my Harman/Kardon Invoke speaker for almost 3 years now, and haven't had an issue with it until now.
It stopped working suddenly, and when I tried to reset it (by holding the mute button for 5 seconds) the speaker never finishes setting up. The Cortana device setup app says it's ready to go, but the speaker itself never says so, the light just keeps slowly blinking forever.
I've tried using different WIFI networks, re-installing the setup app, trying the setup on my phone, and I've even made sure all my software is up to date. I have a theory that the device can never be linked to my account for some reason, since it never shows up in the "My Devices" panel in my Cortana app.
If anyone has a solution to this, it would be much appreciated!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I accidentally re-set my invoke. There is no longer an Android or iOS app, when I use the Microsoft Store app, it only has a setup for Surface headphones. I really loved having such a good quality speaker with Bluetooth functionality. Alias, it seems Microsoft has abandoned another consumer product, but the lack of communication is infuriating.
Thank you. Will try this when I get home tonight.
Same problem here... It would not finish the set up via the Cortana app on my Android. After connecting to the wifi, the ring would remain white on the speaker and never finish, even though it would appear on the app that all was well. After trying everything I finally just powered it up, waited a couple mins, then stuck a pin into the tiny pin hole on the back of the speaker. l felt the internal button via the pin through the pin hole and held it compressed for about 20 seconds. While holding it in the speaker made a chime noise and it flashed a partial white circle on the top. This partial circle remained for about 5 mins or so, then it started the set up process. Via the Cortana app on my phone I did the set up and it actually worked. All functions are back to expected working order, all commands, music, outlook, news...etc... After a couple of week of fighting I am glad all is working now. But still unsure what actually caused this to happen in the first place.
I am assuming that an unplug will reboot the speaker but the pin hole button is more of a complete/total reset of the speaker.
Try resetting by pressing the button in the pinhole on back of thr speaker. I had the same issues. But i now got it working... See my other post in this forum.
No solution. Both of my Invoke devices have bricked themselves in recent weeks. One I was able to go through setup again and get it working. The other says it can't find wifi. Have tried setup from Cortana on my phone and my pc. Same result about 10 times each.
What happened to our devices?! (read: what changed in the Cortana software?)
