Harman Kardon Invoke Setup Failure

Anonymous
2019-11-02T03:26:22+00:00

Hello

I've owned my Harman/Kardon Invoke speaker for almost 3 years now, and haven't had an issue with it until now.

It stopped working suddenly, and when I tried to reset it (by holding the mute button for 5 seconds) the speaker never finishes setting up. The Cortana device setup app says it's ready to go, but the speaker itself never says so, the light just keeps slowly blinking forever.

I've tried using different WIFI networks, re-installing the setup app, trying the setup on my phone, and I've even made sure all my software is up to date. I have a theory that the device can never be linked to my account for some reason, since it never shows up in the "My Devices" panel in my Cortana app.

If anyone has a solution to this, it would be much appreciated!

Windows for home | Windows 10 | Cortana and search

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  1. Anonymous
    2019-12-21T01:48:22+00:00

    Try using a different computer if you have one. That worked for me.

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  2. Anonymous
    2019-12-19T13:56:58+00:00

    I have the same issue.  Neither Windows 10 PC nor Cortana app on iPhone works with relinking Skype and Cortana.  After clicking "Agree", nothing happens (see URL below).

    https://www.youtube.com/watch?v=R4qM8udkjoI

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  3. Anonymous
    2019-12-17T19:49:07+00:00

    Ok now I can't make calls on the invoke. Skype got unlinked from Cortana and I can't link it back. At the last step I click agree and nothing happens, not on Mobile or PC. Is there another way than the notebook to link Cortana with Skype?

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  4. Anonymous
    2019-12-16T18:58:34+00:00

    I have 2 invokes and both are working fine. Located on the west coast. Only thing not working is being able to control my Roomba with IFTTT

    I can also now confirm. My invoke is now fully working, as well as Cortana everywhere. 

     Do we know what on Earth happened?  It had to be something server side.

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  5. Anonymous
    2019-12-16T06:43:22+00:00

    I have 2 invokes and both are working fine. Located on the west coast. Only thing not working is being able to control my Roomba with IFTTT

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