Harman Kardon Invoke Setup Failure

Anonymous
2019-11-02T03:26:22+00:00

Hello

I've owned my Harman/Kardon Invoke speaker for almost 3 years now, and haven't had an issue with it until now.

It stopped working suddenly, and when I tried to reset it (by holding the mute button for 5 seconds) the speaker never finishes setting up. The Cortana device setup app says it's ready to go, but the speaker itself never says so, the light just keeps slowly blinking forever.

I've tried using different WIFI networks, re-installing the setup app, trying the setup on my phone, and I've even made sure all my software is up to date. I have a theory that the device can never be linked to my account for some reason, since it never shows up in the "My Devices" panel in my Cortana app.

If anyone has a solution to this, it would be much appreciated!

Windows for home | Windows 10 | Cortana and search

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  1. Anonymous
    2020-11-24T08:07:05+00:00

    There should be a firmware update when you're invoked becomes a revoke they take away Cortana and it just becomes a Bluetooth speaker not even a wi-fi speaker freaking sucks the CEO of Microsoft should be wanted for the murder of Cortana

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  2. Anonymous
    2020-11-23T23:14:04+00:00

    I am sure glad I won the Invoke in Bing sweepstakes. Given MS' history of killing consumer devices and systems (Windows Mobile, anyone ? How about Windows Phones ? And now, Cortana....) committing to any consumer level hardware by MS long-term is... very brave.

    That said, it appears I now have a pretty paperweight, as I can't connect it to anything without Cortana, and Cortana throws up an error on two devices (Win laptop and an iPhone). 

    Any ideas on how I just use it as a BT speaker without connecting to Cortana first ?

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  3. Anonymous
    2020-10-31T18:22:07+00:00

    Windows' Cortana wouldn't work, but Cortana on Android did. (I was surprised to find that it was still in the store.)

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  4. Anonymous
    2020-10-29T11:18:43+00:00

    I got new internet service and needed to reconnect my Invoke to the new wifi, but I could not connect the Invoke to the Cortana App.  My surface would not connect it and my android phone would not connect to it.  I read that using an ipad or iphone would work.  It's very UNlikely that if you have an HK Invoke you wouldn't have any Apple devices, but if you have access to one, use it to reconnect your HK Invoke, it works!!!

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  5. Anonymous
    2020-10-26T22:01:20+00:00

    Following Microsoft's Firmware Update of the Invoke, the update that will remove all Cortana function from the speaker, whether it can be used as a true bluetooth conference room speaker: Audio Input / Output both when connected to Microsoft Teams?

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