Unable to update 2020-01 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4528760) - Error 0x800f0831

Anonymous
2020-01-15T15:42:22+00:00

As the title says.  I have tried downloading and installing manually and through windows update.  This will not install.  Any help?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-01-21T16:46:25+00:00

    I got the a similar problem. But i got every (exactly) 10min a bluescreen with the error system_service_exception. 

    I read, I must install the previous SSU (KB4528759) that I can install the new Update (KB4528760). So I tried, but I alredy got the SSU. And I still can not install the new Update.

    And I tried almost everything from the Windows support website. The things what you have to do whene your update not works, you know. (Except ‚reinstall Windows‘. But there worked nothing either.

    Maybe some of you got the same problem...

    Does anyone of you have an idea?

    Or at least hoe I get rid of the bluescreen...?

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  2. Anonymous
    2020-01-22T00:14:24+00:00

    SAME PROBLEM

    2020-01 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4528760) - Error 0x800f0831

    updated manually and the latest SSU.

    PLS HELP.

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  3. Anonymous
    2020-01-22T10:11:07+00:00

    I reset my computer. Bluescreen is still here, but somehow I was able to make the update. 

    I‘m going to try to reset it throw the protected mode of windows. Maybe that will help to get rid of the bluescreen.

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  4. Anonymous
    2020-01-22T18:29:42+00:00

    There were problems installing some updates, but we'll try again later.

    2020-01 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4528760) - Error 0x80073701.

    retry.....

    I try many time but problem  not solved with manual install.

    please help me and support me.

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  5. Sumit 44,431 Reputation points Volunteer Moderator
    2020-01-23T03:05:05+00:00

    There are many reports on the forum about this update failing to install. Most of the users who are affected have manually removed the connect app from Windows.

    Those affected may try updating manually once from the links in this Tenforums post:

    https://www.tenforums.com/windows-10-news/148445-kb4528760-cu-win-10-v1903-build-18362-592-v1909-build-18363-592-a.html

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