Forza Horizon 4 keeps crashing on start.

Anonymous
2019-10-04T14:26:33+00:00

Hi, yesterday I got the xbox gamepass for PC. The main reason for this was to get access to Forza Horizon 4, but when I finally downloaded it and tried to launch it, it didn't work. I've looked around on the forums and I haven't found any fixes yet. I tried uninstalling MSI afterburner, resetting my save data (didn't work cuz I had never played it before). I have a good enough pc: GTX 1050 Ti, Ryzen 5 2600X, 8gb ram, 500GB ssd, etc. I tried uninstalling and reinstalling the game countless times.

Nothing worked. 

I tried using Event Viewer, these are the logs:

Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5d8e8039

Faulting module name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5d8e8039

Exception code: 0xc0000005

Fault offset: 0x00000000005b15d4

Faulting process id: 0xad7c

Faulting application start time: 0x01d57abe98e849f3

Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: f06b7c2a-5144-4b73-9c86-dde531343cb6

Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

I tried disabling development mode in Windows Powershell. I tried going on an administrator account to try it on there, still didn't launch. I tried 

Installing the game on my laptop that I use for college. Same error codes, none of the fixes worked on there either.

Could anyone please help me with this? I'm tired of going through the same Forum posts.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-08-12T08:52:23+00:00

    I used the Windows troubleshooter and it said "Apps that freeze or crash" but it could not find anything to fix

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  2. Anonymous
    2020-09-04T00:57:03+00:00

    Anyone figure out a working fix? The game only stays loaded for 15 mins tops than crashes.

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  3. Anonymous
    2020-09-05T20:08:16+00:00

    I just bought the game two days ago, and the first time I tried to run it; it closed itself  with the exact same error the OP had.  I closed my Logitech software, and tried again.  It worked, and let me play for a few hours.  Last night I tried to run it again, no good.  No matter what I tried (reboot, close Steam/Logitech/NVDIA experience) it would not run.  I even now tried WSreset.exe and that did nothing even after a reboot.

    Running as admin did not help; neither did using powershell to re-register Windows Store apps.

    Signing in and out of MSStore and the Xbox app did not work.  I ran Windows Update and it took several hours overnight to upgrade to 2004. Removed and readded Microsoft Store with powershell, no good.

    Did not fix the issue, though.

    I've tried resetting the app, signing out and signing back in; nothing has resolved the issue. The most annoying part is it ran once, and I was able to play for a long time. Neither getting a refund or reinstalling Windows(!) is a viable option.

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  4. Anonymous
    2020-09-15T00:16:07+00:00

    Like dude, this game is about 2 years old! Fix it already! I had experienced this when I am playing. I run this at minimum spec. I have a Ryzen 3 2200g with Integrated Vega 8 Graphics. I for some reason thought it was a cooling issue because my pc froze once when it hit 95 Celsius when playing The Crew 2. Since then however I fixed this issue by using better cooling. My CPU clock is stock. But my GPU is overclocked: @1500mhz.

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  5. Anonymous
    2020-10-21T19:38:26+00:00

    Hi. I have the issue everybody here is talking about. I wanted to try your sugestion...but I do not have the Nahimic service in msconfig services. I found that it is some sound thing that MSI and ASUS moved to from Creative Sound Blaster Cinema and that it is causing lots of problems in other games too...but as I said...I do not have the Nahimic in there.

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