Forza Horizon 4 keeps crashing on start.

Anonymous
2019-10-04T14:26:33+00:00

Hi, yesterday I got the xbox gamepass for PC. The main reason for this was to get access to Forza Horizon 4, but when I finally downloaded it and tried to launch it, it didn't work. I've looked around on the forums and I haven't found any fixes yet. I tried uninstalling MSI afterburner, resetting my save data (didn't work cuz I had never played it before). I have a good enough pc: GTX 1050 Ti, Ryzen 5 2600X, 8gb ram, 500GB ssd, etc. I tried uninstalling and reinstalling the game countless times.

Nothing worked. 

I tried using Event Viewer, these are the logs:

Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5d8e8039

Faulting module name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5d8e8039

Exception code: 0xc0000005

Fault offset: 0x00000000005b15d4

Faulting process id: 0xad7c

Faulting application start time: 0x01d57abe98e849f3

Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: f06b7c2a-5144-4b73-9c86-dde531343cb6

Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

I tried disabling development mode in Windows Powershell. I tried going on an administrator account to try it on there, still didn't launch. I tried 

Installing the game on my laptop that I use for college. Same error codes, none of the fixes worked on there either.

Could anyone please help me with this? I'm tired of going through the same Forum posts.

Windows for home | Windows 10 | Gaming

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69 answers

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  1. Anonymous
    2020-01-17T01:28:05+00:00

    no reaction for months. Unfortunately there is no service. :(

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  2. Anonymous
    2020-01-31T13:18:44+00:00

    I would like my money back because forza horizon does not work yesterday purchased 30/01/20 order number 2583538830

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  3. Anonymous
    2020-03-14T15:03:14+00:00

    plz help

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  4. Anonymous
    2020-03-20T23:32:51+00:00

    I have been having the same problem for 5 months now, sometimes it will launch after 5-6 tries.

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  5. Anonymous
    2020-03-21T12:18:31+00:00

    Dude ever since they removed the fix from February I haven't been able to play. My total time period of being unable to play is almost 8 months now, I understand they're probably working on it but with everything going on right now im about to give up on the game.

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