This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi, yesterday I got the xbox gamepass for PC. The main reason for this was to get access to Forza Horizon 4, but when I finally downloaded it and tried to launch it, it didn't work. I've looked around on the forums and I haven't found any fixes yet. I tried uninstalling MSI afterburner, resetting my save data (didn't work cuz I had never played it before). I have a good enough pc: GTX 1050 Ti, Ryzen 5 2600X, 8gb ram, 500GB ssd, etc. I tried uninstalling and reinstalling the game countless times.
Nothing worked.
I tried using Event Viewer, these are the logs:
Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5d8e8039
Faulting module name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5d8e8039
Exception code: 0xc0000005
Fault offset: 0x00000000005b15d4
Faulting process id: 0xad7c
Faulting application start time: 0x01d57abe98e849f3
Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Report Id: f06b7c2a-5144-4b73-9c86-dde531343cb6
Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal
I tried disabling development mode in Windows Powershell. I tried going on an administrator account to try it on there, still didn't launch. I tried
Installing the game on my laptop that I use for college. Same error codes, none of the fixes worked on there either.
Could anyone please help me with this? I'm tired of going through the same Forum posts.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I read on the Forza "My Game is Not Launching or is Crashing on PC" page and one of the options was to uninstall and reinstall Microsoft Visual C++ programs. I did that, rebooted, and the game launched without crashing. What's odd is that when I closed the game and reopened it, it went back to crashing every time. So, I don't know if it has to do with Visual C++ or no.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
I have managed to resolve my issue.
I messed my system up trying to remove and replace the kernelbase.dll file. So ended up having to do a fresh install of windows.
From here the game loaded fine, so evidence there it isn't a windows issue but a conflicting app (in my case anyway).
I gradually installed each app and started Forza after each install to see if it worked and eventually after installing the Razer Synapse app the game crashed during start-up. I uninstalled the app and tried again and Forza worked fine. So culprit app must have been Razer Synapse.
So for anyone who uses Razer peripherals it may be worth checking this as a possible cause.
Hope this helps someone.
I didn't have the issue with the demo, I downloaded it to see if it would work and it did. Tried running the full version right after and it failed again. What is the Demo version doing that the full versio9nb isn't?
same thing i open fh4 demo and i press continue then in the loading screen it closes
