Forza Horizon 4 keeps crashing on start.

Anonymous
2019-10-04T14:26:33+00:00

Hi, yesterday I got the xbox gamepass for PC. The main reason for this was to get access to Forza Horizon 4, but when I finally downloaded it and tried to launch it, it didn't work. I've looked around on the forums and I haven't found any fixes yet. I tried uninstalling MSI afterburner, resetting my save data (didn't work cuz I had never played it before). I have a good enough pc: GTX 1050 Ti, Ryzen 5 2600X, 8gb ram, 500GB ssd, etc. I tried uninstalling and reinstalling the game countless times.

Nothing worked. 

I tried using Event Viewer, these are the logs:

Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5d8e8039

Faulting module name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5d8e8039

Exception code: 0xc0000005

Fault offset: 0x00000000005b15d4

Faulting process id: 0xad7c

Faulting application start time: 0x01d57abe98e849f3

Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: f06b7c2a-5144-4b73-9c86-dde531343cb6

Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

I tried disabling development mode in Windows Powershell. I tried going on an administrator account to try it on there, still didn't launch. I tried 

Installing the game on my laptop that I use for college. Same error codes, none of the fixes worked on there either.

Could anyone please help me with this? I'm tired of going through the same Forum posts.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-06-02T18:43:22+00:00

    Hi guys after a long time of searching, now i fixed it by disabling Nahimic service 

    Win + R > msconfig > services > Nahimic service

    Give this man a medal!! :) 

    Indeed it has fixed the issues 

    Turns out its a sound service - 

    https://www.nahimic.com/gamers/

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  2. Anonymous
    2020-06-02T02:08:59+00:00

    Hi guys after a long time of searching, now i fixed it by disabling Nahimic service 

    Win + R > msconfig > services > Nahimic service

    Ibrahim,

    Thanks for your suggestion, I am assuming that "Nahimic service" is an overlay or background process that you have installed on your device.

    When I was researching/troubleshooting this problem earlier, I came across many posts suggesting disabling certain services or overlays in order to enable the game to launch. While this may work for some people (and I am glad it works for you), it will not work for everybody else.

    There is still an underlying problem for some users that do not have any overlays or conflicting background programs running.

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  3. Anonymous
    2020-05-29T21:09:56+00:00

    Has anyone got anywhere with this issue? 

    Same here - Only Forza that wont load!! 

    Got mine with Gamepass 

    Reinstalled the entire rig

    I9, 32gb ram RTX2080 

    Windows up-to-date 

    Latest Nvidia drivers, even tried the april drivers nothing will work it partially loads then nothing! 

    Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5eb46ab2

    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

    Exception code: 0xc0000005

    Fault offset: 0x00000001d79b5650

    Faulting process ID: 0x16d8

    Faulting application start time: 0x01d635fc651f8ec1

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.416.287.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

    Faulting module path: unknown

    Report ID: cb89efea-846d-48fa-bb1e-08c940259241

    Faulting package full name: Microsoft.SunriseBaseGame_1.416.287.2_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: SunriseReleaseFinal

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  4. Anonymous
    2020-05-27T02:22:12+00:00

    I've heard this too. You would think that signing into the Microsoft Store where you purchased the product, with the account you purchased the product, on the computer that you purchased the product, and install would solve that.

    Key words: PURCHASED THE PRODUCT What gives Microsoft? If this goes on unsupported, you better start handing out refunds when people start asking for their money back.

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  5. Anonymous
    2019-12-14T19:49:49+00:00

    I am getting the same error in Event Viewer as well, been having it for a couple of months. I'm just using it on PC though, tried everything Forza Horizon 4 support told me to do, reinstalled my computer as well. Still nothing... Funny thing is, the Forza Horizon 4 demo is working just fine.

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