Win 7 preinstalled with download rights: still Free upgrade to Win 10?

hi AB. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

Normally you'd have Downgrade rights from one of the higher version but not both. Those are also administered by your PC maker so I'd contact yours to ask to exercise your right to change back to the higher version.

If they confirm you have a WIndows 10 license then following the gold standard Clean Install in this link which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki...

Preinstalled WIndows has a Product Key embedded in the BIOS chip so if you hadn't been on Windows 10 long enough for it to convert to the Digital LIcense used for most activations, you can read the key by installing ProducKey from http://www.nirsoft.net/utils/produkey-x64.zip and look for the OEM-BIOS key. That key may work if you know it's for Windows 10 and not Windows 8.1 or 8. If there isn't any OEM-BIOS key then it isn't a branded PC with factory install which are all that have Downgrade rights in the first place.

If you need further help to sort this out contact Microsoft Support phone or chat options here:

https://partner.support.services.microsoft.com/...

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.

Thank you Greg for the quick reply!

I checked and on the specs of my laptop it says:

Windows® 7 Professional 64 preinstalled

through downgrade rights in

Windows 8.1 Pro 64-bit or

Windows 10 Pro 64

So maybe it's a bit unusual to have both....

So does this mean I get a free upgrade now?  Or is it too late?

The website you posted doesn't seem or work?

http://www.nirsoft.net/utils/produkey-x64.zip

Is the N really supposed to be an M?

Ok, I see the website is real with an "n,"  but the like for the zip file doesn't work?

Try another browser or get it from here:

https://www.nirsoft.net/utils/product_cd_key_vi...

You said you saw the Downgrade rights message in Specs, but where? Can you give me a link to them, or post a screenshot so we can see what you're seeing: http://windows.microsoft.com/en-us/windows-10/o.... Attach using Attach Image button in reply box.

Here is the link:  https://psref.lenovo.com/Detail/ThinkPad\_T450s?M=20BX001PUS

But you have to click PDF or Excel, and have your browser allow the pop up.  It's Lenovo's site.

I ran that program and it gave me a Bios key and a key for my Win 7 Pro, but how do

I know if the Bios OEM key is really for windows 10?

Thanks again for your help...