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Hi, I'm trying to download my apps before the store shutdown next month but I cannot download ANY app.
It shows an error with the code c101a006.
I was able to download any apps yesterday even without an email attached to the phone. Later I decided to restore the phone to the factory defaults before downloading the apps in anticipation to the Store being terminated. After the restore, I signed in with my email and for my surprise I can NOT download ANYTHING from the store.
There is some default app updates pending in the download section that also cannot be installed for the same reason, giving the same error code.
They start downloading but autocancels right after. When I tap then, they show the same error code.
I'm pretty sure the Store is not closed yet.
I already tried a lot of things that people suggest:
-Changing date+time to December 3rd of 2017
-Reset the phone (voldown+power)
-Restoring to defaults again
-Creating a new email
-Reflashed using Windows Device Recovery Tool
A lot of people already had problems with the Store not downloading apps, I also saw that some of them got this problem after factory resetting the phone just like me.
The problem in the link is not 1:1 but once I changed the date+time, I got the error above.
How are we supposed to download our apps before the Store shutdown in the next month, if we still have problems like this?
Can a representative take a look at these problems? Please.
Nokia Lumia 530 Windows Phone 8.1
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Did you try the OTC solution provided in the link ?
And that is for W10, nothing to do with the 8.1 store error.
Unlike you, most people are not interested specifically in apps which work only under WP8.1, so upgrading their devices (where possible) to W10M solves the problem with access to the Store for them.
People are concerned with 8.1 before the date, not about upgrading. Originally, it was stated to download the apps you purchased.
A lot of us (majority) find win 8.1 better suited to some Lumia phones like the 830 than win 10. We dont want to go to 10 we just want win 8.1 store to work until 12/16 like MS said it would! If they’ve closed the win 8.1 store they should just say so when you try to connect instead of being **** and leaving us in the dark! Very unprofessional.
Unlike you, most people do not presume to know what most people are interested in doing.
The otcUpdater does not work anymore anyway.
message: "The request channel timed out attempting to send after 00:01:00. Increase the timeout value passed to the call to Requ...."
Thanks MS.
I wonder if anyone at MS has even looked at this thread.
They make it neigh impossible to ask them a particular question directly as do a lot of organizations these days (e.g. ebay).
As long as the bucks keep rolling in and the US Congress doesn't challenge them I guess.
Close the door and shut the Gates. Forget the customers.
I should point out that I ran otcUpdater on my other 830 to WP10 successfully a couple of weeks ago and apps I had purchased in 8.1 were still installed as purchased. Now, as stated in the previous post, this does not work on my other 830, which I had to first hard reset in 8.1 so now I have no apps on that anymore because of the
Error c101a006.
