Cannot download ANY app from Store. Error c101a006

Anonymous
2019-11-13T16:54:28+00:00

Hi, I'm trying to download my apps before the store shutdown next month but I cannot download ANY app.

It shows an error with the code c101a006.

I was able to download any apps yesterday even without an email attached to the phone. Later I decided to restore the phone to the factory defaults before downloading the apps in anticipation to the Store being terminated. After the restore, I signed in with my email and for my surprise I can NOT download ANYTHING from the store.

There is some default app updates pending in the download section that also cannot be installed for the same reason, giving the same error code.

They start downloading but autocancels right after. When I tap then, they show the same error code.

I'm pretty sure the Store is not closed yet.

I already tried a lot of things that people suggest:

-Changing date+time to December 3rd of 2017

-Reset the phone (voldown+power)

-Restoring to defaults again

-Creating a new email

-Reflashed using Windows Device Recovery Tool

A lot of people already had problems with the Store not downloading apps, I also saw that some of them got this problem after factory resetting the phone just like me.

https://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdapps-mdlumia600/windows-phone-81-lumia-640-microsoft-store-error/82e7b0cd-0991-4b3b-bf3b-621b5911b882?page=1

The problem in the link is not 1:1 but once I changed the date+time, I got the error above.

How are we supposed to download our apps before the Store shutdown in the next month, if we still have problems like this?

Can a representative take a look at these problems? Please.

Nokia Lumia 530 Windows Phone 8.1

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-11-25T02:00:14+00:00

    I also having this problem. Lumia 640

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  2. Anonymous
    2019-11-24T21:47:06+00:00

    Hi, I would like to download the games I bought in hopes I would be able to complete them before the 16th. Thank you.

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  3. Anonymous
    2019-11-24T15:45:33+00:00

    Nine days (and counting) of c101a006 , Store is about to officialy be closed and no word of MS.

    Is There Anybody Out There?

    Three Lumias 640 LTE with 8.1 (one is fresh hard resetted, two are in normal use with apps etc) can't install (other) apps, can't load "my apps" section in the Store and so on.

    For Win 8.1 users, the Store is closed, de facto. One month earlier than the MS statement.

    Is There Anybody Out There?

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  5. Anonymous
    2019-11-23T06:24:15+00:00

    Hi, I'm trying to download my apps before the store shutdown next month but I cannot download ANY app.

    It shows an error with the code c101a006.

    I was able to download any apps yesterday even without an email attached to the phone. Later I decided to restore the phone to the factory defaults before downloading the apps in anticipation to the Store being terminated. After the restore, I signed in with my email and for my surprise I can NOT download ANYTHING from the store.

    There is some default app updates pending in the download section that also cannot be installed for the same reason, giving the same error code.

    They start downloading but autocancels right after. When I tap then, they show the same error code.

    I'm pretty sure the Store is not closed yet.

    I already tried a lot of things that people suggest:

    -Changing date+time to December 3rd of 2017

    -Reset the phone (voldown+power)

    -Restoring to defaults again

    -Creating a new email

    -Reflashed using Windows Device Recovery Tool

    A lot of people already had problems with the Store not downloading apps, I also saw that some of them got this problem after factory resetting the phone just like me.

    https://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdapps-mdlumia600/windows-phone-81-lumia-640-microsoft-store-error/82e7b0cd-0991-4b3b-bf3b-621b5911b882?page=1

    The problem in the link is not 1:1 but once I changed the date+time, I got the error above.

    How are we supposed to download our apps before the Store shutdown in the next month, if we still have problems like this?

    Can a representative take a look at these problems? Please.

    Nokia Lumia 530 Windows Phone 8.1

    I have same problem, can anybody help me... If microsft store ended support for whatsapp then why other apps are not downloading fully..

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