Cannot download ANY app from Store. Error c101a006

Hi and thanks for the question.

She is on Windows Phone 8.1.

General Store Issue

I believe it is the general issue above, as no app will download (not just WhatsApp), and we get the exact same messages.

I just wanted to point out to Microsoft, that these store issues have a real impact on people's lives, and frustrating given we are all encouraged to use messaging solutions by Microsoft and others.

I appreciate Microsoft does not produce WhatsApp, but it knows that the world uses WhatsApp extensively, and it must also know that WhatsApp will not open if an update fails.  You are effectively locked out of the app and your chats.

All my wife wants to do is open the app and "save the chats as email", before we change phones.

WhatsApp Support End

We are aware of the ceasing support, and the total lack of assistance from either Microsoft or WhatsApp.  

That is not until mid/end of December, and my Windows Phone 10 is just fine at the moment.

We are shortly moving to Android Phones.

I won't go into the impossibility of migrating Windows WhatsApp messages.dbs files to Android.

You need Interop Tools to unlock the App file system to get the unencrypted version, which is daunting for me, and impossible for your average user. Also, these don't work for my Lumia 950, and the store issues prevent me doing anything for my wife's phone.

In short we are at a dead end, and must accept that our entire chat histories cannot be migrations (and in my wife's care may be lost for ever unless she can re-open WhatsApp).

However, we have accepted that neither Microsoft or WhatsApp care about helping customers move from Windows Phone to Android.

Best Regards

Julian

I agree to the above. I am using Nokia Lumia 630 Windows 8.1 phone since long and whatsapp was working perfectly fine for me till Oct 2019. I do have a Nokia Android phone but I loved my Windows phone so much that I continued to use Whatsapp on my older phone only. Then suddenly I started getting message to Update Whatsappp since the version I was using had expired. I tried updating it but continuously kept getting the 805a8011...I waited for some time and kept trying since thats what Microsoft solutions are all about but to my horror I was not able to update it even till November end. 

Whenever you try to access store it gives the same error even when officially the Store was supposed to be available till 16th Dec 2019. Now I am locked out of my Whatsapp and am not able to access anything.

I have accepted the fact that Microsoft/Whatsapp don't care about the Windows users since they are very small in number. But THEY NEED TO UNDERSTAND THAT CUSTOMERS ARE CUSTOMERS AND THEY CANNOT BE PUT IN A LURCH LIKE THIS. BY JUST SENDING MESSAGES THAT WHATSAPP SUPPORT WILL END ON 31ST DEC 2019 FOR WINDOWS PHONE OR STORE WILL CLOSE BY SO AND SO DATE FOR WINDOWS USERS IS NOT ALL...THERE SHOULD HAVE BEEN SOLUTIONS PROVIDED TO THESE USERS (HOW MUCH EVER SMALL IN NUMBER THEY MIGHT HAVE BEEN) IN THE GIVEN TIME FRAME.

All of sudden Whatsapp stops working and you are not even able to export all the chat history that you had is ridiculous. I am sure there are solutions available but nobody cares to make them available.

I DO HAVE A COMPLETE BACKUP OF MY WHATSAPP BUT UNFORTUNATELY NOBODY GIVES A SOLUTION FOR READING A WINDOWS WHATSAPP DATABASE...EVERYONES INTERESTED IN GIVING SOLUTIONS ONLY FOR ANDROID/IOS. 

ALL I WANT IS A SOLUTION TO READ THE WINDOWS WHATSAPP DATABASE BACKUP THAT I HAVE WITH ME SO THAT I CAN ACCESS TO THE CHAT HISTORY AND EXPORT IT SAFELY.

I would be highly grateful if somebody can help me with the above.

Thanks & Regards,

Priti.

P.S: Its really disheartening that I will not be able to use my Windows phone any longer although I love it so much....very sad.

Uninstall xbox extras or anything xbox-related. I just did that and can now access store. (I'm on wp8.1)

This is another MS unsolicited update that wrecks your phone. It's like MS have given up.

I had this same error for three weeks now. I solved it by uninstalling the stupid app called xbox extras. I unistalled anything xbox-related.

Now I can finally get my data off the handset and move on.

I can confirm regular downloads to work in the Netherlands on a Lumia 1020 as of today (yesterday still the error).

I had daily chats with MS last days to display my grieve, and also called them twice about it. Maybe my stalking helped a bit to have them see the problem.

NO NEED to use the offline tool for upgrading to Win 10.

The Store is working now like nothing happened in the last 15 days.

No need of PC or other tricks.