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You will no longer be able to redeem your free Minecraft Windows 10 code from Mojang. This had to be done by Monday 20th April 2020.
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So I'm trying to redeem Minecraft for Windows 10 (I purchased the game back in 2011) and I keep getting this error upon hitting the redeem button:
Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!
Are there really no codes available right now or is this a error on my end somehow?
[Moderator Edit: Added part in bold to reflect that this offer has now ended**]**
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please read Sumit's post marked as answer for more information.
Update: 18th April 2020
Mojang have posted that this problem with the codes has been resolved, and you should see the option to get your code if you are eligible. Please try redeeming your code now.
Update: 20th April 2020
Last day to redeem your free Minecraft Windows 10 code by Midnight UTC time!
Update: 21st April 2020
Offer has now ended and you will be unable to redeem your Windows 10 Minecraft code now.
Nathan,
This thread has run its course and would be locked. Those seeking Minecraft Windows 10 edition should see a code on the redeem page.
Windows 10 Code Error - Fixed!
https://help.minecraft.net/hc/en-us/articles/360038403371-Windows-10-Code-Error
The redemption program would end on April 20, 2020 so make sure to get the code before.
If you purchased Minecraft Java Edition before October 18, 2018, you will see a button that says “Redeem” in your account.
· If the button is grayed out, you’ve already claimed the code. Log in to your Microsoft account to redownload the game.
· If you don’t have a Redeem button, you purchased Minecraft Java Edition after October 18, 2018 and are not eligible for this promotion.
update: 17th April 2020
Mojang are aware that there are no codes available at the moment, for those eligible. They are actively working on this and will get it working before the deadline.
Update: 18th April 2020
Mojang have posted that this problem with the codes has been resolved, and you should see the option to get your code if you are eligible. Please try redeeming your code now.
Update: 21st April 2020
Offer has now ended and you will be unable to redeem your Windows 10 Minecraft code now.
More information can be found on this Twitter post: https://twitter.com/MojangSupport/status/1250820862975963136
"hi every one
i'm looking for someone that could help me buy the redeem code
but unfortunately my mum and dad would not buy it for me
so please if any of u could be kind enough to buy me the redeem code that would be great
and i promise to add that person to my survival series cos i'm working on a new server
so please buy it and send it to my email
my email is: ******@gmail.com
so please help me!!!!
and also checkout my channel and subscribe!!!"
I just got a reply from my support ticket from over a month agojust now - they sent me a code to redeem for minecraft windows 10
Last i heard, they claimed they had a 2 and a half months backlog..... Buts its been a month and a half+ on this problem publicly, for a problem that would take a week at Most, to fix. And they clearly know about it so they got no excuse,
As for a backlog.. yea i can under stand it when you got 1000s of people yelling to fix the same thing, there is also a post in here about someone saying he got a live chat with mojang and them claiming it will be fixed after christmas, as i warned every one a month ago they would probley do at the earliest just to try, to force people over the holidays to buy it.
But from all i seen on posts from searches, is this problem has been happening since feb, its just at this point its a lot more well knowen then back then, so i wont hold my breath about them fixing it at all, at this point, with out it majorly hurting microshits rep since they own mojang.
From all i can see is, **** wont do anything about it, at the claims of it being a independent branch. Not a single person has messaged back, saying they got a email back from them.
Yeah it seems like quite an easy fix that they're 'conveniently' not doing over Christmas. I sent my email to mojang a while ago but still haven't heard anything back from them. I also tried the live support chat thing twice with limited success but the third time I got a support agent who actually knew about the issue and I might receive a follow up email from them, hopefully...
At this point trying to contact mojang is not going to get you a quick response from what I've gathered and your best bet would be to keep trying the contact us live chat thing until you get someone who can help. It also seems to helps if you have your Minecraft email receipt.
