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You will no longer be able to redeem your free Minecraft Windows 10 code from Mojang. This had to be done by Monday 20th April 2020.
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So I'm trying to redeem Minecraft for Windows 10 (I purchased the game back in 2011) and I keep getting this error upon hitting the redeem button:
Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!
Are there really no codes available right now or is this a error on my end somehow?
[Moderator Edit: Added part in bold to reflect that this offer has now ended**]**
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please read Sumit's post marked as answer for more information.
Update: 18th April 2020
Mojang have posted that this problem with the codes has been resolved, and you should see the option to get your code if you are eligible. Please try redeeming your code now.
Update: 20th April 2020
Last day to redeem your free Minecraft Windows 10 code by Midnight UTC time!
Update: 21st April 2020
Offer has now ended and you will be unable to redeem your Windows 10 Minecraft code now.
Nathan,
This thread has run its course and would be locked. Those seeking Minecraft Windows 10 edition should see a code on the redeem page.
Windows 10 Code Error - Fixed!
https://help.minecraft.net/hc/en-us/articles/360038403371-Windows-10-Code-Error
The redemption program would end on April 20, 2020 so make sure to get the code before.
If you purchased Minecraft Java Edition before October 18, 2018, you will see a button that says “Redeem” in your account.
· If the button is grayed out, you’ve already claimed the code. Log in to your Microsoft account to redownload the game.
· If you don’t have a Redeem button, you purchased Minecraft Java Edition after October 18, 2018 and are not eligible for this promotion.
update: 17th April 2020
Mojang are aware that there are no codes available at the moment, for those eligible. They are actively working on this and will get it working before the deadline.
Update: 18th April 2020
Mojang have posted that this problem with the codes has been resolved, and you should see the option to get your code if you are eligible. Please try redeeming your code now.
Update: 21st April 2020
Offer has now ended and you will be unable to redeem your Windows 10 Minecraft code now.
More information can be found on this Twitter post: https://twitter.com/MojangSupport/status/1250820862975963136
Here is the conversation that got me my code, hopefully it is helpful:
Support (Michelle S.) - dark blue
Me - light blue
Welcome to Microsoft Support for Xbox. How can I help?
Hi Michelle, I am experiencing the error while trying to obtain the code for minecraft windows 10 edition : "Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!"
I am trying to obtain the code for minecraft windows 10 edition for owning java edition when windows 10 edition was included
I'm so sorry to hear that. I'll be happy to help you in looking for the best option to get a code for Minecraft Windows 10 edition
do you need a screenshot of the error?
I just want to ask what have you tried about this issue?
Its okay.
a lot for a whole month (email support, twitter, bug tracker, xbox support)
Thanks for letting me know.Is this your profile (my gamertag)
yes
Got it. Please give me 2-3 minutes to check your account
Thanks for waiting. I was able to check, can you kindly send us a screenshot for the error and the order details for Java edition so we can submit a ticket to our experts to help us in getting the Win 10 edition.
(secure link to upload screenshot)
what order details do you require?
i have uploaded the screenshot
Thanks. Let me go ahead and check.Its okay. I can see here the java edition on your screenshot.Please bear with me for 2-3 minutes to discuss with our experts
ok thanks
Thanks for waiting. I was able to discuss and what they require is the order confirmation for the java edition came from Mojang.
Do you still have it?
I can look for it...
Because we really require those screenshot
Sure thing :)
do you mean the transaction ID?
Just the screenshot that you've purchased Java edition. It should be an email
ok i'm looking now
Sure
i've found the email and i'm getting a screenshot
Okay perfect :)
Please let me know
do i upload to the same link?
yep
ok i've uploaded it
will you be able to provide me with a redeem code?
Alrighty. Please give me 2 minutes to check
Thanks for waiting. I was able to discuss with our support.Good news! We can actually apply directly the Minecraft for Win 10 edition on your account :)
ok thanks that would be great!
You are most welcome :)
You can now restart your PC and install the game :)I'm very glad that I was able to help you in getting Win 10 edition of Minecraft.
At this point minecraft for windows 10 was on my microsoft account and I could install it.
I hope this conversation helps anyone yet to receive their code.
Great thanks if you could give us the link of that support page it would be amazing thank you.
I have try to request from Microsoft support and unfortunately they refused saying it is Mojang that will hand over the code, not them..
Really disappointing that 2 Huge company like Mojang and MS are not moving quickly. Reading all the comment this issue is going for quite some time now.
They should be able to do better!
Last i heard, they claimed they had a 2 and a half months backlog..... Buts its been a month and a half+ on this problem publicly, for a problem that would take a week at Most, to fix. And they clearly know about it so they got no excuse,
As for a backlog.. yea i can under stand it when you got 1000s of people yelling to fix the same thing, there is also a post in here about someone saying he got a live chat with mojang and them claiming it will be fixed after christmas, as i warned every one a month ago they would probley do at the earliest just to try, to force people over the holidays to buy it.
But from all i seen on posts from searches, is this problem has been happening since feb, its just at this point its a lot more well knowen then back then, so i wont hold my breath about them fixing it at all, at this point, with out it majorly hurting microshits rep since they own mojang.
From all i can see is, **** wont do anything about it, at the claims of it being a independent branch. Not a single person has messaged back, saying they got a email back from them.
